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Had a bad IPS SSM-20 RMA for new one now license needs to be transfered?

Now the licence for the IPS on my account service contract is different from the one installed. the serial numbers are different? How can I get the one I returned via RMA and have a license for the new serial number?

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Re: Had a bad IPS SSM-20 RMA for new one now license needs to be

Use your open TAC case to request the license be transferred. It should have been done automaticly when your unit was RMA'ed, but if not just ask your TAC engineer to do it.

- Bob

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Gold

Re: Had a bad IPS SSM-20 RMA for new one now license needs to be

Use your open TAC case to request the license be transferred. It should have been done automaticly when your unit was RMA'ed, but if not just ask your TAC engineer to do it.

- Bob

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