Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.


IDM fails after upgrade to 6.1(1)E3


I have a pair of ASA 5520s in active/standby with AIP-SSM-20 modules in each one...

I upgraded one of the sensors this morning to 6.1(1)E3 from 6.0(5)E2, since I upgraded, I'm not able to get to large portions of the new version of IDM. I creates several Java errors...

I will post several Java Tracebacks in an attached file.

I get tracebacks when:

Hitting "Next" on initial setup wizard (1st traceback)

Trying to look at "Allowed Hosts/Networks" (2nd Traceback)

Trying to look at "Users" (3rd Traceback)

It also errors when I try to open most of the options under "Interfaces".

I get the errors when running IDM in standalone. They all seem to point to a NullPointerException.

When I access the IPS via ASDM (5.2), I

can see the "Allowed hosts/networks" and users section, as well as interface information, but I get a different error when trying to look at any signatures / or Event Action Rules (default or not):

"bb cannot be cast to q"

These traces are in "tracebacks2.txt".

Computer is running Vista SP1 (yes, I'm sure Vista is part of the problem, but I dont really have a choice right now ;-))

Java Web Start 1.6.0_10

Using JRE version 1.6.0_10 Java HotSpot(TM) Client VM

I'm going to try updating this sensor to 6.2 and see what happens...


Re: IDM fails after upgrade to 6.1(1)E3

Same results after upgrading to 6.2(1)E3

I have also tried clearing IDM cache, ASDM cache etc.