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Silver

IDS Device Manager not working

IDSM2 when on version 4.1.4S48 was working properly. The IDS device manager at address https://<ip address> was working.

After upgrading to 4.1.5S189, it broke the IDS Device Manager. I cannot access the device manager using IE. It says page not found. Also when I use the IDS Event Viewer, I donot see any alarms.

2 REPLIES
New Member

Re: IDS Device Manager not working

The event manager willnot work with 5.0, the reporting facility (SDE) is not supported in IEV. IDM or VMS/SecMon need to be used to see alarms.

The most common reason for IDM to not work is because permit lists get reset when you upgrade to 5.0. Run setup and ensure that there is a permit statement that includes the machine you are launching IDM from.

Silver

Re: IDS Device Manager not working

As you can see in the original post I am not running 5.0 but 4.1.5.

The issue was something screwed up on my laptop, and I had to reinstall the IEV to get it to work. For Device Manager, it doesn't work through a proxy server, so I had to remove the proxy server config from my browser.

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