Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
Community Member

IME 7.2.1 Error Message

Hi Folks,

I've recently installed IPS Manager Express.  The installation appears to go fine, but I am getting the following error message when I try to run the application:

"Exception when initializing the connection to the MySQL server."

IME will then fail to load.

I have the IME installed on a Windows 7 box and a Server 2008 box.  Both give the same error message.  I also have the application installed on Windows XP box, and that is working fine.  I've downgraded to version 7.1.1 on both the Windows 7 and Server 2008 machines, but no luck.  Same error message.

During a search for a solution, I've come accross several posts that suggest that this error will occur on unsupported OS such as Windows 7.  However, the support documentation lists Windows 7 and Server 2008 as supported operating systems, so  don't think this is correct.

Is this a known bug?  Any help is greatly appreciated.

Thanks

Al

1 REPLY
Cisco Employee

IME 7.2.1 Error Message

IME 7.2.1 works on Windows 7 , This is not a Bug.

No Idea about the error .

Thanks

-Rama

950
Views
0
Helpful
1
Replies
CreatePlease to create content