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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
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IPS 4240 Booting Problem

Hi Guyz

I am new into Cisco Security.  I have recently purchased a used IPS 4240.

While normal booting :

CISCO SYSTEMS

Embedded BIOS Version 1.0(10)0 03/25/05 22:42:05.25

Low Memory: 631 KB

High Memory: 2048 MB

PCI Device Table.

Bus Dev Func VendID DevID Class              Irq

00  00  00   8086   2578  Host Bridge       

00  01  00   8086   2579  PCI-to-PCI Bridge 

00  03  00   8086   257B  PCI-to-PCI Bridge 

00  1C  00   8086   25AE  PCI-to-PCI Bridge 

00  1D  00   8086   25A9  Serial Bus         11

00  1D  01   8086   25AA  Serial Bus         10

00  1D  04   8086   25AB  System            

00  1D  05   8086   25AC  IRQ Controller    

00  1D  07   8086   25AD  Serial Bus         9

00  1E  00   8086   244E  PCI-to-PCI Bridge 

00  1F  00   8086   25A1  ISA Bridge        

00  1F  02   8086   25A3  IDE Controller     11

00  1F  03   8086   25A4  Serial Bus         5

00  1F  05   8086   25A6  Audio              5

02  01  00   8086   1075  Ethernet           11

03  01  00   177D   0003  Encrypt/Decrypt    9

03  02  00   8086   1079  Ethernet           9

03  02  01   8086   1079  Ethernet           9

03  03  00   8086   1079  Ethernet           9

03  03  01   8086   1079  Ethernet           9

04  02  00   8086   1209  Ethernet           11

04  03  00   8086   1209  Ethernet           5

Evaluating BIOS Options ...

Launch BIOS Extension to setup ROMMON

Cisco Systems ROMMON Version (1.0(10)0) #0: Fri Mar 25 23:02:10 PST 2005

Platform IPS-4240-K9

Use BREAK or ESC to interrupt boot.

Use SPACE to begin boot immediately.

Launching BootLoader...

Boot configuration file contains 3 entries.

Boot mode is 3 (entry 2). Default entry is 0.

Boot mode overrides default entry.

    GNU GRUB  version 1.0.10.0  (631K lower / 2096128K upper memory)

-------------------------------------------------------------------

0: Cisco IPS

1: Cisco IPS Recovery

2: Cisco IPS Clear Password (cisco)

-------------------------------------------------------------------

      Use the ^ and v keys to select which entry is highlighted.

      Press enter to boot the selected OS, 'e' to edit the

      commands before booting, or 'c' for a command-line.

    Highlighted entry is 2:                                        

  Booting 'Cisco IPS Clear Password (cisco)'

root (hd0,0)

Filesystem type is ext2fs, partition type 0x83

kernel /vmlinuz-2.4.30-IDS-smp-bigphys ro ramdisk_size=76800 rootrw=/dev/hda2 r

oot=/dev/ram0 init=loadrc hda=flash nousb console=ttyS0 recoverPassword=cisco h

tlblow=32 hugepages=330

Loading /vmlinuz-2.4.30-IDS-smp-bigphys...   [Linux-bzImage, setup=0x1400, size

=0x122b66]

initrd (hd0,0)/runtime.gz

   [Linux-initrd @ 0x37832000, 0x7bdc4c bytes]

Booting... then it stucks

Then i decided to re-install the IOS through ROMMON mode.

rommon #5> set

ROMMON Variable Settings:

  ADDRESS=192.193.194.197

  SERVER=192.193.194.50

  GATEWAY=192.193.194.195

  PORT=Management0/0

  VLAN=untagged

  IMAGE=IPS-4240-K9-sys-1.1-a-7.1-8-E4.img

  CONFIG=

  LINKTIMEOUT=5

  PKTTIMEOUT=4

  RETRY=5

rommon #6> ping 192.193.194.50  

Sending 5, 100-byte ICMP Echoes to 192.193.194.50, timeout is 4 seconds:

?!!!!

Success rate is 80 percent (4/5)

rommon #7> tftp

ROMMON Variable Settings:

  ADDRESS=192.193.194.197

  SERVER=192.193.194.50

  GATEWAY=192.193.194.195

  PORT=Management0/0

  VLAN=untagged

  IMAGE=IPS-4240-K9-sys-1.1-a-7.1-8-E4.img

  CONFIG=

  LINKTIMEOUT=5

  PKTTIMEOUT=4

  RETRY=5

tftp IPS-4240-K9-sys-1.1-a-7.1-8-E4.img@192.193.194.50 via 192.193.194.195

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (Only 2%)

---------------------------------------------------------------------------

At this stage ERROR IN TFTP Server - Check the Attached File  -------- after error IPS reloads automatically..

---------------------------------------------------------------------------

Booting system, please wait...

CISCO SYSTEMS

Embedded BIOS Version 1.0(10)0 03/25/05 22:42:05.25

Low Memory: 631 KB

High Memory: 2048 MB

PCI Device Table.

Bus Dev Func VendID DevID Class              Irq

00  00  00   8086   2578  Host Bridge       

00  01  00   8086   2579  PCI-to-PCI Bridge 

00  03  00   8086   257B  PCI-to-PCI Bridge 

00  1C  00   8086   25AE  PCI-to-PCI Bridge 

00  1D  00   8086   25A9  Serial Bus         11

00  1D  01   8086   25AA  Serial Bus         10

00  1D  04   8086   25AB  System            

00  1D  05   8086   25AC  IRQ Controller    

00  1D  07   8086   25AD  Serial Bus         9

00  1E  00   8086   244E  PCI-to-PCI Bridge 

00  1F  00   8086   25A1  ISA Bridge        

00  1F  02   8086   25A3  IDE Controller     11

00  1F  03   8086   25A4  Serial Bus         5

00  1F  05   8086   25A6  Audio              5

02  01  00   8086   1075  Ethernet           11

03  01  00   177D   0003  Encrypt/Decrypt    9

03  02  00   8086   1079  Ethernet           9

03  02  01   8086   1079  Ethernet           9

03  03  00   8086   1079  Ethernet           9

03  03  01   8086   1079  Ethernet           9

04  02  00   8086   1209  Ethernet           11

04  03  00   8086   1209  Ethernet           5

Evaluating BIOS Options ...

Launch BIOS Extension to setup ROMMON

Cisco Systems ROMMON Version (1.0(10)0) #0: Fri Mar 25 23:02:10 PST 2005

Platform IPS-4240-K9

Use BREAK or ESC to interrupt boot.

Use SPACE to begin boot immediately.

Launching BootLoader...

Boot configuration file contains 3 entries.

Boot mode is 3 (entry 2). Default entry is 0.

Boot mode overrides default entry.

    GNU GRUB  version 1.0.10.0  (631K lower / 2096128K upper memory)

-------------------------------------------------------------------

0: Cisco IPS

1: Cisco IPS Recovery

2: Cisco IPS Clear Password (cisco)

-------------------------------------------------------------------

      Use the ^ and v keys to select which entry is highlighted.

      Press enter to boot the selected OS, 'e' to edit the

      commands before booting, or 'c' for a command-line.

    Entry 2 will be booted automatically in 1 seconds.   

  Booting 'Cisco IPS Clear Password (cisco)'

root (hd0,0)

Filesystem type is ext2fs, partition type 0x83

kernel /vmlinuz-2.4.30-IDS-smp-bigphys ro ramdisk_size=76800 rootrw=/dev/hda2 r

oot=/dev/ram0 init=loadrc hda=flash nousb console=ttyS0 recoverPassword=cisco h

tlblow=32 hugepages=330

Loading /vmlinuz-2.4.30-IDS-smp-bigphys...   [Linux-bzImage, setup=0x1400, size

=0x122b66]

initrd (hd0,0)/runtime.gz

   [Linux-initrd @ 0x37832000, 0x7bdc4c bytes]

Booting...  Stuck Again

I verified the MD5 Checksum also.

I thought, I need to load the lower version then I tried IPS-4240-K9-sys-4.1-4-S91.img but similar error.

I have noticed one thing.. The CONSOLE connection is very slow, I have to type twice to write anything.

Please let me know how i can sort the problem.

Everyone's tags (4)
3 REPLIES
Gold

IPS 4240 Booting Problem

You are doing everything correctly to reimage your sensor.

You should be able to download either version of the 4240 system image (7.1.8 is the better choice because you won't have to upgrade after installation).

The only two possibilities I can think of are:

Your TFTPd server ack timeout and retry's are too small. You can try increasing them.

If the problem isn't on the TFTPd side, then you may have faulty flash or some other issue that is making your system hang.

- Bob

New Member

Re: IPS 4240 Booting Problem

Hi Bob

I inserted the 1GB flash from Working Router to IPS and i did the following :

rommon #0> eras disk0:

About to erase the selected device, this will erase

all files including configuration, and images.

Continue with erase? y/n [n]: y

Erasing Disk0:

.......................................... --- redacted ---

Without changing TFTP settings (Image Attached)

and with changing TFTP settings also it reboots only after completing few percentage while loading the image (Image Attached)

Does it require any special partition on Flash:?

I tried different Port also but same issue PORT=GigabitEthernet0/0

Any other thought, i can try.

Gold

IPS 4240 Booting Problem

I am not familiar with the format of the 4240 flash, so I can;t comment on any necessary partitions. I was surprised that router flash works properly in the 4240. The 4240s are a slightly modified PC motherboard (that's why you see sound drivers in the boot messages).

The only other thing I could think of to replace is the RAM.

- Bob

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