Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

IPS 4240 E4 Upgrade

Dear,

i do have an IPS-4240 running in my network.it was running using IPS Version 7.0(2) E3.

As long as we cannot take any signature update before upgrading our sensor to Engine E4, i was obliged to go on and upgrade the IPS.

One problem occured with ASDM. the ASDM-IDM running was version 7.0 [V1.5(37)].

Using the same ASDM i cannot acces the Sensor, it do always ask for upgrade. even while pressing "upgrade now" several times the upgrade shows as successfull but in real life it do not success. it do still run under the same version.

i can access the IPS through https, then run ADM, it do works and it do appears version V1.5(49). If i do try to save the dm-launcher at my HD and then run the setup it do not works.

sum up, each time i have to access the IPS through ASDm, i have to use the HTTPS first then the "run ADM" from the site opened second.

Any recommendation?

5 REPLIES
Super Bronze

Re: IPS 4240 E4 Upgrade

Check the solution of this post as it seems to be the same as what you are experiencing:

https://supportforums.cisco.com/message/3049890#3049890

New Member

Re: IPS 4240 E4 Upgrade

Thank you for your reply, but he's talking about:

1."upgrade the asdm image to asdm-631.bin". if i already  upgraded the IPS version to 7.0(2)E4 how may i upgrade the ASDM? can i upgrade the ASDM ALONE?and how? and where shall i found the New Version?

2. How can i "clear out the java cache".

3. he is talking about reboot the machine. does he mean the IPS? or my Machine - PC?

4. Removing all  .asdm and .idm files may affect some other applications. so is there any specific location to delete files from?!

Super Bronze

Re: IPS 4240 E4 Upgrade

ASDM is the GUI image for ASA firewall. You can upload the ASDM to your ASA firewall.

IPS version 7.0.2(E4) is the actual image/software of the IPS module.

I would just keep it simple and use IDM instead. It would have created an IDM shortcut on your desktop if you access the IPS module via https. You can just access the IPS directly using the IDM launcher instead of ASDM.

New Member

Re: IPS 4240 E4 Upgrade

yes you are right, and it is clear for me, but i think using ASDM-IDM launcher can

be used for both ASA and IPS.

but in my case currently, i am upgrading only the IPS to 7.0(2)E4 from version 7.0(2)E3. so i don't want to loose the ability to access both ASA and IPS(with new version).

in addition, when i do Access the IPS through Https, it do not create any shortcut on my screen. moreover, when i do try and click on "You can also install DM Launcher to run IDM." i got the DM Laucnher with version 1.5(37) and not with version 1.5(49)

PS:

- i rebooted the sensor, same issue.

- i cleared the cache folder in the path "C:\Users\Administrator\.asdm\cache" & "C:\Users\Administrator\.idm\cache" also same issue

problem persists.

Please Advice

New Member

Re: IPS 4240 E4 Upgrade

Do you mean upgrading the ASDM should be done on ASA level and not IPS level?

in addition, are there a relation between the link "You can also install DM Launcher to run IDM" on the HTTPS page of the IPS(newly upgraded) and the ASDM version of ASA?

do you know the reason why when i do click on the DM Launcher at the link above i got the DM Laucnher with version 1.5(37) and not with version 1.5(49).

Last question: are there a link where i can download the DM Launcher version 1.5(49)?

thank you

980
Views
0
Helpful
5
Replies