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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
Community Member

iPS 5.0 and time change

Were any IPS adversely affected by the time change?

8 REPLIES
Community Member

Re: iPS 5.0 and time change

I loaded the Service Pkg 5.0.5 on the night of the 28th. The IDS Device rebooted and showed the update as applied in the GUI device Systen Screen. Traffic was flowing through the inline device. Today, I cannot access the GUI screen.

Community Member

Re: iPS 5.0 and time change

Yep, I'd like to say big thank you to Cisco for waiting 364 days in order to fix this problem.

We updated all our 5.x sensors in emergency mode last Friday but they still went down (all of them) at the same time last Sunday (I guess it was an idea of Service Pack to postpone the failure for few hours).

Guess we need to pay 20% premium support for another 364 days to test another, potentially useless service pack...

Community Member

Re: iPS 5.0 and time change

Same results here. Install patch, reboot, crash after time change anyway.

Gold

Re: iPS 5.0 and time change

17 out of 28 sensors unresponsive. pathetic.

Community Member

Re: iPS 5.0 and time change

I like to thanks cisco for making me work on saturday morning to install patch that did not even work when time changed. I still could not get access to my IDS sensors on monday. I think cisco is becoming like microsoft :)...

Community Member

Re: iPS 5.0 and time change

My machines are down. No port open, no connection. Unfortanetly no serial console connected. Any ideas how to get the ips (version 5.x) running?

One is the standalone appliance 4240, to other are the IDSM-2 Modules for catalyst.

Thanks in advance!

Ecaroh

Gold

Re: iPS 5.0 and time change

I can't comment on the IDSM-2 module, but for the 4240...

If the machine is really down...physical access is required. You can't even connect via SSH to the sensors? If you can SSH to them, and have created a 'service' account...then rebooting them remotely is easy. If you haven't created a 'service' account, I believe you will need physical access.

Matt

Cisco Employee

Re: iPS 5.0 and time change

on either model sensor, if you have a service acct:

- log into sensor svc acct remotely

- run: /etc/init.d/cids reboot

if you do not have service acct on the idsm2:

- log into switch remotely

- en

- show mod (look for idsm in list)

- reset

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