IPS Auto Update Failure

[aryarahul]

Hi,

I have auto update enabled in my AIP SSM 10 , at the time of auto updates i have observed the following messages in Console

"Broadcast Message from IPS

Applying update IPS-sig-S766-req-E4"

It remains in this condition and then i have to do a hw-module reset to get it back again , moreover updates which were downloaded arent applied.

Kindly Help

[Ravi Singh]

When signature auto-update failures are diagnosed, look at the HTTP             error codes.

IPS# show statistics host
Auto Update Statistics
lastDirectoryReadAttempt = 19:31:09 CST Thu Nov 18 2010
= Read directory: https://72.163.4.161//cgi-bin/front.x/ida/locator/locator.pl
= Error: AutoUpdate exception: HTTP connection failed [1,110]   <--
lastDownloadAttempt = 19:08:10 CST Thu Nov 18 2010
lastInstallAttempt = 19:08:44 CST Thu Nov 18 2010
nextAttempt = 19:35:00 CST Thu Nov 18 2010

Message	Meaning
Error: AutoUpdate exception: HTTP connection failed                           [1,110]	Authentication failed. Check the username and                           password.
status=false AutoUpdate exception: Receive HTTP response                           failed [3,212]	The request to the Auto Update server timed                           out.
Error: http error response: 400	Make sure the cisco-url setting is defaulted. If the CCO ID                           is greater than 32 characters in length, try a different CCO ID. This can be a                           limitation on the Cisco download server.
Error: AutoUpdate exception: HTTP connection failed                           [1,0]	Network issue prevented download or there is a potential                           issue with the download servers.

and also keep in mind that CCO username should not contain any special characters, for             example, @ . Refer to Cisco bug ID CSCsq30139  (registered customers only)          for more             information.

[manishdshah28]

I have got the similar issue, and IPS signature doesn't updates. It works on other IPS's, it just doesn't work on two of them.

Username is simple but getting http error [1,110].