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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
Community Member

IPS Auto Update not working

The auto update is not working on the IPS. The current signature version is S502 but my IPS is S479

show statistics host output

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Auto Update Statistics
   lastDirectoryReadAttempt = 05:35:12 GMT-05:00 Mon Jul 26 2010
    =   Read directory: https://198.133.219.25//cgi-bin/front.x/ida/locator/locator.pl
    =   Success: No installable auto update package found on server
   lastDownloadAttempt = N/A
   lastInstallAttempt = N/A
   nextAttempt = 05:35:00 GMT-05:00 Tue Jul 27 2010
Auxilliary Processors Installed

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show version output

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Application Partition:

Cisco Intrusion Prevention System, Version 6.1(1)E3

Host:
    Realm Keys          key1.0
Signature Definition:
    Signature Update    S479.0                   2010-03-19
    Virus Update        V1.4                     2007-03-02
OS Version:             2.4.30-IDS-smp-bigphys
Platform:               ASA-SSM-10
Serial Number:          JAF10241017
Licensed, expires:      03-Sep-2010 UTC

S479.

1 REPLY
Community Member

Re: IPS Auto Update not working

It looks like the issue is that the IPS is running the E3 engine (6.1(1)E3).  All new updates require the E4 engine, so you'll have to update the sensor to 6.2(2)E4 or 7.0(4)E4.  Upgrade links and instructions can be found here:

https://supportforums.cisco.com/docs/DOC-12212

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