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IPS signature update

Dear all

I got the quotation for CON-SU3-AS1A10K9 from some vendors, I want to update my IPS signature automatically from cisco.com.Is it valid for this purpose?? Could you please explain me about this product number what does it do. will I be able to get the username password and IP of FTP server after purchasing this Contract???

Thx in adv

Hari

1 REPLY

Re: IPS signature update

Hari,

That is simply  a part number for service agreement  SMARTnet services,  I suggest you read the link bellow to learn about service level agreements etc..   .  If you do purchase the maintanance for your AIP  your sales rep should provide you with  a contract number which will provide you with all you need to register your AIP device as well as be able to download software updates, including automatic signature updates  and also be entitle to get Cisco  Technical Support.

Since it seems to me you are new to this process, I suggest you  contact Cisco TAC directly  to make sure your Cisco login profile does contains the service contract number , they should also walk you through initial process for updating your AIP module.

TAC Support numbers
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html


What you need to know about SMARTnet  services  -  Q&A
http://www.cisco.com/en/US/products/svcs/ps3034/ps2827/ps2978/serv_group_home.html

Geting started on AIP-SSM modules
http://www.cisco.com/en/US/docs/security/asa/asa80/getting_started/asa5500/quick/guide/aipssm.html

Hope this helps

Regards

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