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Community Member

IPS supportable versions

Hi there, I have a ipsmc 2.2 sp 2 and trying to upload a sensor v. 5.1(4), I receive the issue "Import failed due to exceptionError importing configuration files from sensor- Unable to get sensor version. Sensor may not be reachable". But looking to the versions supported i can find the last one is version 5.1(1). How to increase the supportable version?

Thanks

6 REPLIES
Community Member

Re: IPS supportable versions

Hi,

IPS MC 2.2 supports 4.x and 5.x sensors. It supports 5.1(4).

Make sure your sensor is reachable from IPS MC server machine.

Community Member

Re: IPS supportable versions

Hello,

trying to connect from the VMS server via telnet to the sensor I have no problems. I connect to the pix address and then, by a NAT address I access the ids.

But trying to add the sensor getting its configuration through the device import, I receive that issue. And trying to add a standard configuration, it happens as well.

Regards

Cisco Employee

Re: IPS supportable versions

Did you use MC to download the IPS-K9-sp-5.1-4.zip package from CCO? If you had upgraded your sensor to 5.1.4 outside of MC then you will still need to download the zip pkg so that MC knows about the 5.1.4 version.

If you have done this and still can't import the sensor then look for errors on the sensor:

- error events from "show events err past 00:30" (past 30 min)

- or error logs in the main.log file from "show tech" output

Community Member

Re: IPS supportable versions

Thanks, Jamesand, I'm checking for this pkg.

Regards

Silver

Re: IPS supportable versions

Hi Leo,

Its best to upgrade your IPS to 5.1(5)E1 engine as the signature support for 5.1.4 is being stopped. So its best to get your IPS sensor upgraded to 5.1(5)E1.

-Hoogen

Do rate if you find this post helpful

Community Member

Re: IPS supportable versions

Ok... it was a signature problem. Thanx a lot! :)

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