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removing CSA 5.0.0.176

When I try to uninstall CSA 5.0.0.176 on windows 2003 I recieve : ">SetupDLL\setupDLL.cpp (462) pAPP: Cisco Security Agent PVendor: Cisco Systems PGUID:de499746-67b9-11d4-97ce-0050da10e5ae $9.1.0.429 @Windows Service Pack 1 (3790) IE 6.0.3790.1830"

How do I uninstall so that I can reinstall 5.1?

Thanks,

James

2 REPLIES
Blue

Re: removing CSA 5.0.0.176

You tried installing 5.1 over the top? It should upgrade with no trouble if it's a valid install.

If that doesn't work you'll need to do a manual uninstall.

New Member

Re: removing CSA 5.0.0.176

Hi James,

Is this enterprise or standard ?

Is the I386 folder local ?

What type of server is this ?

below is a link for uninstall of 4.0, It should be the same, let me know if it helps

http://www.cisco.com/en/US/products/sw/secursw/ps5057/products_tech_note09186a00801e598b.shtml

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