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Step-by-Step Configuration and Troubleshooting Best Practices for the NGFW, NGIPS and AMP Technologies A Visual Guide to the Cisco Firepower Threat Defense (FTD)
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Time issue on 4215 sensor

Hi,

My 4215 sensor reports the correct time when issuing "show clock", but when alerts are displayed in VMS event viewer, the date is all wrong.

None of the other sensors does this, and the time on the VMS server is also correct

Please help.

Thanks

1 REPLY
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Re: Time issue on 4215 sensor

The following actions will help you maintain your sensor:

Create a service account.

You can use the service account when you need to work with the TAC to troubleshoot your sensor.

See Creating the Service Account, for the procedure.

You should back up a good configuration. If your current configuration becomes unusable, you can replace it with the backup version.

See Creating and Using a Backup Configuration File, for the procedure.

Save your backup configuration to a remote system.

Always back up your configuration before you do a manual upgrade. If you have auto upgrades configured, make sure you do periodic backups.

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