Troubleshooting "AnalysisEngine is currently busy"

[gdntsoc]

Greetings all. I have a 4215 appliance running 5.0(5)S203.0. I'm attempting to apply IPS-K9-min-5.1-1a.pkg via the 'upgrade' CLI command but keep receiving the "AnalysisEngine is currently busy and unable to process this update. Please wait several minutes before attempting update again." message. I've tried this several times over two days.

The 4215 is running in traditional IDS mode and it's monitoring interface is seeing very little tcp/udp traffic.

- A 'show events alert' shows no events

- A 'top' from the OS level shows the mainApp process using almost no CPU or memory

Anyone have ideas on the best way to troubleshoot this?

[gdntsoc]

Just a quick update for folks...

I stopped and restarted all processes via /etc/init.d/cids stop|start and the update took.

Still curious why Analysis Engine was busy for 2+ days..

[jlwomeld]

Check for an patch update, I ran IDS-K9-PATCH-4.1-4g this correct the problem with the Ana eng.

[gdntsoc]

Thanks for the reply.

The 4215 sensor is actually running v 5.0...

[hquiros]

This is other problem that i have, anyone knows what happen. I installed 5.1.1d version.

thanks