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Unknown Error (9999) in Sourcefire IPS

hmisc
Level 1
Level 1

Hello,

I have Sourcefire Defense Center 750 (5.2.0.2), however facing the following error: Unknown Error (9999): Unable to execute INSERT INTO 'xxxx' SELECT * FROM 'firewall_policy_ip_rep'. Attached the screenshot.

It is triggered when I go to Policies > Access Control.

1 Reply 1

Bogdan Nita
VIP Alumni
VIP Alumni

I think you will need to contact TAC in order to solve this.
Error seems to indicate that the database table got partially corrupt and must be repaired.
I found the CSCvi61649 bug, that states that this could happen by power down of device while optimize process is running.

 

HTH

Bogdan

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