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Why ICS email alert does not accpet email address with '-'?

Hi

We have ICS server installed for a customer using Cisco IPS.

We need to email alerts for the customer, however it does not accept the customer's email addresses because there is a '-'!!

E.g.

It accepts zhichao@scs.com.sg but not zhi-chao@scs.com.sg

Other Cisco products, e.g. MARS, accepts the '-'.

Can Cisco please improve on this? Without this feature, we cant turn on alerts for this customer. :(

Thanks!

2 REPLIES
Cisco Employee

Re: Why ICS email alert does not accpet email address with '-'?

I took a quick look at the ICS documentation, and I didn;t see anything there that would indicate that a "-" is an illegal character in the email address. I think that supporting a dash in the email address is a reasonable request. Unless someone chimes in on this thread with a bug id that this has already been identified, I would suggest opening a TAC case so that a bug can be filed to fix that.

New Member

Re: Why ICS email alert does not accpet email address with '-'?

Thanks.

I have opened a case, will update you once I have replies.

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