8945 and DND buttons

[eschroedorica]

Is it possible to use one of the softkeys on a 8945 a button for DID, instead of using one of the PLKs?

I know this is not possible on the 99xx series because they are SIP based, but I figured since the 8945s are SCCP, it would be possible to use a DID key just like a 79xx phone. I have specified a softkey template that has the DID key in it, but when applied to the phone, it does not show up. 

[Chris Deren]

What load version are you using, these phones are very buggy, the latest firmware release fixed a lot of issues thiugh.  Just as an FYI these can be deployed as SIP as well.

Chris

[eschroedorica]

I think I am using the latest - 9.1.2(SCCP 9-1-2-00).

I'm not even sure if what I am looking to do is intended to be possible. I was simply hoping for it, because I would like to reserve the PLKs for actual lines, rather than feature buttons, when the bottom softkeys should, in my opinion, be available for them.

[Chris Deren · Accepted solution]

I think you are right, based on this doc it looks like you need to designate a feature key:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/8941_8945/8_5/english/user-guide/callingfeatures_8945.html#wp1027503

Chris

[eschroedorica]

Yeah, that's what I was afraid of. Not a big deal, but it would be nice if I could use  all 4 line buttons as, you know, actual line and coverage assignments, instead of dedicating them to features, when there is a perfectly free softkey on the bottom of the screen!

Thanks for your input, Chris.

[Chris Deren]

I agree, i hate the same thing on the 99XX phones where you have to waste buttons for features that were perfectly fine using softkeys.

Chris

[zachary.james · Accepted solution]

There is an updated Firmware for the 8945 9.2.3.5 which enables a number of features including customization of the background as well as the DND softkey.

[eschroedorica]

Thank you! This firmware update does indeed "fix" the DND button, andI am happy to see the addition of background images.