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Adding external number to Corporate directory

cparapally
Level 1
Level 1

Hi Guys,

Is it possible to add External PSTN numbers in Corporate Directory?

Say,

ABC Department - PSTN number xxx

XYZ Department - PSTN number yyy

When user searches and selects ABC department, it should go to xxx.

Can you please help me how to configure this?

Regards,

Mady

1 Reply 1

mattcalderon
Level 4
Level 4

Just add a user in your global directory with the name ABC Directory and in the Telephone Entry just put the external PSTN number

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmsys/a04user.html