Attendant Console - Window to front on incoming calls

[mattiep00]

Hi - We are running CUCM6.1 and attendant console. Is there a way to stop the console fron popping up every time an incoming call arrives? I can't find any mention of it in the doco, but don't remember it donig it when using CCM4.1.

Thanks!

[Rob Huffman]

Hi Matt,

Have you tried to use this method to enable / disable "Pop to Top" on AC

Note: To toggle the pop-to-top feature on and off, press Alt + P.

From this doc;

http://www.cisco.com/en/US/products/ps7282/products_user_guide_chapter09186a00806cfff5.html#wp1007405

There is also another method listed nicely by Met (with screenshot) here;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbe64a0/2#selected_message

Hope this helps!

Rob