Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I know how to send the alerting name of the user line on the PRI. But I just want to send a company name instead of the name of a user. How can I do that ?I'm using CCM5.04 and a H323 GW.Thanks !
I was wondering how can i change the caller name to COMPANY NAME instead of using the individual person name(Internal Caller ID) When making an outbound call to PSTN ?For example , there a 2 internal extensioins in CallManager , one is 1000 with call...
I have a E&M Wink-start T1 that receives a ton of calls at all different audio volumes, which is causing the agents to constantly turn the volume on the phone up/down all day long. Is there a way to normalize the audio, i.e. some sort of dynamic adj...
Does anybody knows if I need to apply a DST patch for this particular Version of Call manager, if so what is the patch description, thanks
Hi,Is there anyway to get call pickup or directed call pickup working on CCM4.1 with a VG248?If not is there any alternative?Cheers...
After uploading a Cert for outlook integration, the documentation said to restart the SIP Proxy and Presence Engine Service.... Since then - my SIP proxy won't start....Any ideas.....?admin:utils service start Cisco UP SIP ProxyService Manager is run...
Hello All, I have a VG 224 for my analog devices. I need to setup one of the 23 channels for EXT 2222 in Call Manager 6.0. I assigned the Extension under the gateway tab in Call Manager 6.0. I selected the VG 224 in Call Manager I then went ...
Hi, i have problem with MoH,i upload the .wav file, create the audio source and asigned to the line in 2 phone. there is 1 region in the server with g.711, i have MRG and MRGL asigned to the phones. and when i tried to put in hold to internal or exte...
HiWhat are the main differences between Unity and Unity Connection? or no differences outside the operating system.ThanksPeterson
Hello All,I have a customers that has about 200 messages in his voice mail box, he need to read the last messages (maybe delete teh rest), is there any options?Cisco Unity 4.2 Build 4.2(1)Please adviseregardsAndres
Hi everyone,I have a little problem. I've change all Skills and Group name and the old name and skills are not configured on the IPCC, but they keep showing in the CRS Historical Reports as available in the filter. Any way I can update this?Thanks
I have 6 FXO ports on a 2821 gateway and I had one of my POTS lines go down. The problem is it was the first one on my trunk groups priority list. It seems that when the line is dead it does not search to the next port in the trunk-group. Is there so...
Loading the VXML application from the Cisco Unified Communications Manager server (Publisher) to the voice gateway is one of the steps require to configure Mobile Voice Access. My question is; does VXML application exist on the CCM by default or do i...
Hi,I want to config the user with specific rights & privilgesI tried config in Sub user group & tried giving the roles, but then all rights are assigned to these users. But i need these user with limited access for writing & with Read only rights.Cou...
Hi everybody,I have a problem with JTAPI application. Normaly it display IP Phone's presence informations. It work well with 7940, 7941... but not with 7931.I notice that i have already disable the roll over mode.RegardsAlex
