CUCM 6.1

[glk.clark]

There used to be be best practices for cm am looking for a best practice for cucm6.1 we have pub and three subs and want to enable web dialer but am not sure which server to enable it on i believe the service has to be enabled on one of the 4 and ideas?????

[Jaime Valencia]

The SRND contains the best practices

WebDialer Functionality and Architecture

The WebDialer application contains two servlets: the WebDialer servlet  and the Redirector servlet. Both servlets are enabled when the Cisco  WebDialer Web service is activated on a subscriber server. While  related, they each serve different functions and can be configured to  run simultaneously.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/6x/apps.html#wp1044327

Cisco Web Dialer

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/fswbdlr.html

HTHjavaIf this helps, please ratewww.cisco.com/go/pdihelpdesk