08-26-2012 08:34 PM - edited 03-16-2019 12:53 PM
I use C3945, in that router running IVR on Router with tcl script for incoming call. I've a problem with disconnect on FXO. Sometimes FXOs remain off-hook even if the incoming call is ended. When I input "show call active voice brief", I saw the duration of the call 1d2h.
Here is the syntax on FXO port
voice class custom-cptone Disconnect
dualtone disconnect
frequency 450
cadence 363 343
voice-port 0/0/0
supervisory disconnect dualtone mid-call
supervisory custom-cptone Disconnect
cptone ID
timeouts call-disconnect 1
timeouts ringing 10
timeouts wait-release 1
timing hookflash-out 50
description 8883106
voice-port 0/0/3
supervisory disconnect dualtone mid-call
supervisory custom-cptone Disconnect
cptone ID
timeouts call-disconnect 1
timeouts ringing 10
timeouts wait-release 1
timing hookflash-out 50
description 8883107
When the FXOs shut and no shut, FXOs running well for a while, but the ports will remain off-hook again.
Did i missed something ?
BR,
Manalu
08-26-2012 11:17 PM
Probably the tone configuration is wrong.
08-27-2012 01:26 AM
08-27-2012 01:36 AM
Most likely your frequency and cadence are set incorrectly. You need to find the right frequency and cadence..
The link below explains how to do this.
http://ciscoflair.blogspot.co.uk/2009/05/cisco-fxo-disconnect-issue.html
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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson
08-27-2012 02:03 AM
Yes, i also think there is error value frequency and cadence but I've done like the link that you suggest and the problem still appears
08-27-2012 02:46 AM
Post your config.
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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson
08-27-2012 03:00 AM
08-27-2012 03:09 AM
I dont see your frequency and cadence configuration. Ensure you use the link I sent to you to set the proper values. Thats the only way I know you can resolve it
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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson
08-27-2012 03:11 AM
Hi aokanlawon,
Please see on this part :
voice class custom-cptone Disconnect
dualtone disconnect
frequency 450
cadence 363 343
08-27-2012 03:22 AM
Why do you have disconnect at the end of the voice class? I dont think it should be there. I also suggest you use multiple frequencies...The key is to get your frequency and cadence as accurate as possible..
voice class custom-cptone Disconnect
dualtone disconnect
frequency 450
cadence 363 343
Please rate all useful posts
"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson
08-27-2012 03:31 AM
voice class custom-cptone Disconnect,
Disconnect word just word for custom-cptone's name
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