How to configure calling party transformation in CUCM 8.5 ?

[mohamed Yatim]

I need to know how to configure calling party transformation in my CUCM 8.5

In my company scenario, we are currently setting up a whistleblower hotline for both internal and external callers, when all incoming calls from either internal or external callers comes to the internal phone (ext 888), I want the incoming caller id to be display only as Unknown or Private.

Can anyone please give me some advice on how to do this inside my CUCM 8.5 ?

[Marcelo Morais · Accepted solution]

Hi Yatim Ghani,

 for version 8.5, have you try to:

1) In your 888 phone

 PT: <change the internal phone PT to a 'new internal phone PT'>

2) Create a 'Translation Pattern' with:

 Translation Pattern: 888

 PT: <your internal phone PT>

 CSS: <a 'new internal phone CSS' that has the 'new internal phone PT'>

 Calling Line ID Presentation: Restricted

Hope this helps.

[mohamed Yatim]

Hi Morais,

Many thanks for your prompt solution and help, it is working now but setting Calling Line ID Presentation to Restricted will still show the caller-id for internal callers when they called to ext.888.

I have since entered 999 inside the Calling Party Transform Mask field and all the calls from internal callers are showing 999 as their caller-id now and I am happy as long as it doesn't show any real internal caller-id and ext no.