How to query currently parked calls through XML or SQL?

[Jonathan Schulenberg]

I'm looking for help with querying UC Manager nodes for information on currently parked calls. A customer wants to integrate this information into an internal application but I'm not sure how to get it (in real time) out of UC Manager.

Specifically they need:

-Park DN

-Parked by DN

-ANI of call

-Timestamp of when call was parked

-(Optional) Original DNIS if this is not overwritten when parked.

I'm hoping this is possible with the XML Serviceability interface but I don't understand SOAP enough to read the WSDL and know what I can get back from UCM.

Any helpful information would be highly appreciated (and rated).

Jon

[metalium2007]

Actually im interested too in this feature. It is very interesting to know wich calls are parked.

If anyone can help, ill apreciate it too.

best regards.

met.

[Jonathan Schulenberg]

This appears to only be possible through JTAPI. I am working with SynApps (syn-apps.net) to write a "dashboard" web page that shows this information.