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How to upload my firmware cp-3905 ip phone to router

Hello, 

Please i need help,

Actually i have a cisco phone 3905, I need to load the firmware into in my router (telephony-service). I've tried to upload a tar file but i can't find my phone in the list when doing "Load?" command. Somebody help please...

15 Replies 15

Jitender Bhandari
Cisco Employee
Cisco Employee

hi

Can you provide output for show telephony-service

Also check the link below for help

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-express/68244-PhoneLoadUpgradeCCME.html

JB

Yes sure..this is my telephony configuration

The problem appears to be that you have configured telephony service for SCCP, you need to configure it for SIP, please use the following as a reference

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-express/99946-cme-sip-guide.html#configs

HTH

Manish

Hello Manish,

You were right about my configurations, i used the link you shared and my CME loaded  the phone's firmware...

But actually have a lil pb my phone doesn't load neither the ip address provided by my dhcp nor the firmware...don't know whether the problem is at the level of the switch or on the router..

Try assigning a static IP address to the IP phone and see if that works to rule out dhcp issues.

Manish

- Do rate helpful posts -

Thaks Manish,

I attributed a static address but got a new problem..the phone is stucked on "provisioning" since then don't know whether it's normal...

Can you check if the TFTP server address is correctly mentioned on the 3905.

Manish

Hey Manish,

My problem has been resolved..there was an error with the configuration of my Switch..

Thanks for your help

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

What is the CME version? You can check the procedure to install and upgrade CME and phone firmware below

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmeinstl.html#26777

Manish

Thanks for your reply Manish the CME version i use is 10.0..I have installed the CME and uploaded the phone's firmware into the flash but when proceeding in the "telephony service" with the load command i can't see my phone's version

Can you share the running config and the output of "show flash:".

Manish

Hi,

I am facing issue on Cisco 3925e router 

The IP phone 7811 is not registering 

Could you please guide 

Before we are using up phone 3905 the firmware is uploaded related to this phone but I am trying to upload up phone 7800 firmware but unable to do that 

you also wanna check the compatibility in case you are trying it as SCCP

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/cme10spc.html

JB

From your document the IP phone 3905 is using the SIP protocole and that is what i've downloaded.. don't really know where i went wrong