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2 issues with callmanager version 6.1.2

littledavewhite
Level 1
Level 1

Just finished installing a new callmanager 6.1.2, i have 2 issues. Busy lamp status for call lists. i have set up the parameters and have all people in a presense group. When a user geta missed call the busy lamp status on the calls list are not being updated. i have checked this functionality on another callmaager system and all works. Any troubleshooting tips would be good. I also have pickup groups, which work bu the group notifications also does not update ?

1 Accepted Solution

Accepted Solutions

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

For the Call Pickup Groups, set the Route Partition of the CPG to .

This seems to be a bug.

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

For the Call Pickup Groups, set the Route Partition of the CPG to .

This seems to be a bug.

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!