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2801 BRI no external calls

Hi I have been asked by my company to set up a phone system after 2 days of playing with it. Suprisingly most of it is working but I don't seem to be able to get any outgoing or incoming calls. I have got closer with debugging but now seem to have hit a wall I would really apreciate any help you can give.

The debug seems to suggest that the voice port needs to be added to the trunking group but if I try this I get a error to do with analog and digital ports not being allowed on this port, sorry I have to leave the system unplugged during work hours and stupidly did not note the exact error.

Again thank you in advance for helping me with this.

I have a 2801 with 2 8 channel dsps, and a 2 port isdn vic. incoming are 2 bt isdn2e's

Just logged on and I did take a copy of the error when I try to add the trunking group

Failed to add non-analog port to trunk group

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: 2801 BRI no external calls

Hi, not sure who suggested you to configure it network side but that is the culprint! Please configure:

int bri ...

isdn protocol-emulate user

isdn layer1-emulate user

then you may or may not need the tei 0.

29 REPLIES
Hall of Fame Super Gold

Re: 2801 BRI no external calls

Hi,

add the isdn ports to trunk group under "interface bri 0/x/y". Write back when you're onsite for further questions.

New Member

Re: 2801 BRI no external calls

Thanks I have made the change and will test out of hours. thanks for the quick reply

New Member

Re: 2801 BRI no external calls

OK back in front of the kit and getting

Error: ruleset for redirect-called number not found

*Feb 8 15:34:38.631: //-1/295D51FE8059/RXRULE/regxrule_profile_translate_internal: No match: number= type=unknown plan=unknown

I would be greatfull for any advice

New Member

Re: 2801 BRI no external calls

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_subst_num_type: Match Type = none, Replace Type = none Input Type = unknown

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_subst_num_plan: Match Plan = none, Replace Plan = none Input Plan = unknown

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_profile_translate_internal: xlt_number=02077296636 xlt_type=unknown xlt_plan=unknown

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_profile_translate_internal: number=07796698698 type=unknown plan=unknown numbertype=called

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_get_RegXrule: Invalid translation ruleset tag=0

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_profile_match_internal: Error: ruleset for called number not found

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_profile_translate_internal: No match: number=07796698698 type=unknown plan=unknown

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_profile_translate_internal: number= type=unknown plan=unknown numbertype=redirect-target

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_get_RegXrule: Invalid translation ruleset tag=0

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_profile_match_internal: Error: ruleset for redirect-target number not found

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_profile_translate_internal: No match: number= type=unknown plan=unknown

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_profile_translate_internal: number= type=unknown plan=unknown numbertype=redirect-called

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_get_RegXrule: Invalid translation ruleset tag=0

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_profile_match_internal: Error: ruleset for redirect-called number not found

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_profile_translate_internal: No match: number= type=unknown plan=unknown

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_dp_translate: calling_number=02077296636 calling_octet=0x0

called_number=07796698698 called_octet=0x80

redirect_number= redirect_type=0 redirect_plan=0 redirect_PI=0 redirect_SI=0

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_stack_push_RegXruleNumInfo: stack=0x6605EC10; count=2

*Feb 8 16:04:43.295: //-1/5BB5A5678068/RXRULE/regxrule_get_profile_from_trunkgroup_internal: Found profile outgoing defined on trunk group

*Feb 8 16:04:43.295: //-

Debug isdn info for outgoing call

Hall of Fame Super Gold

Re: 2801 BRI no external calls

Hi,

there is no translation profile outgoing defined, remove it from DP, eventually if you need one you will place under "trunk group BRI".

Config if far from complete, be prepared to spedn time or better build a way to reach router from yuor workplace and work from there.

New Member

Re: 2801 BRI no external calls

translation profile out going is defined please see below

voice translation-profile outgoing

translate called 1

voice translation-rule 1

rule 1 /7../ /###########/

where # is the phone number of the company

should I remove this?

Sorry for being a pain I am in there ofice for as long as it takes unfortunately

Hall of Fame Super Gold

Re: 2801 BRI no external calls

No worries,

Remove it mainly because is translating called number, for sure that is not what you want.

If you have DID but just want to display calling number as you main number, simply configure clid network-number ##### under outoging DP.

New Member

Re: 2801 BRI no external calls

OK done, removed the profile and the DP translation

Hall of Fame Super Gold

Re: 2801 BRI no external calls

Now enable "debug isdn q931".

If you see L1 down from the above and "show isdn status", chances are you need "isdn static-tei 0" under both BRI interfaces.

New Member

Re: 2801 BRI no external calls

L1 is active on both

Debug

*Feb 8 17:32:30.647: ISDN BR0/1/0 EVENT: process_bri_call: call id 0x8009, called_number **********, Guid A0038893802A speed 0, call type VOICE, bchan 1 clng_num 702

*Feb 8 17:32:30.651: ISDN BR0/1/0 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Calling num 702$38893802A speed 0, call type VOICE, bchan 1 clng_num 702

Hall of Fame Super Gold

Re: 2801 BRI no external calls

Check output of debug isdn q931.

New Member

Re: 2801 BRI no external calls

Thats whats above incoming gives

*Feb 8 17:48:25.479: ISDN BR0/1/1 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Called num 07795109749BAD FRAME()

*Feb 8 17:48:25.479: ISDN BR0/1/1 SERROR: L2_Go: at bailout DLCB is NULL

L2: sapi 0 tei 0 ces 255 ev 0x12A0BAD FRAME()BAD FRAME()BAD FRAME()

*Feb 8 17:48:29.531: ISDN BR0/1/0 SERROR: L2_Go: at bailout DLCB is NULL

L2: sapi 0 tei 0 ces 255 ev 0x12A0BAD FRAME()BAD FRAME()BAD FRAME()$r sw-type 0x1 is 0x0 0x0, Called num 07795109749BAD FRAME()

Hall of Fame Super Gold

Re: 2801 BRI no external calls

What exact IOS are you using ?

Is L2 up ?

New Member

Re: 2801 BRI no external calls

C2801-SPSERVICESK9-M), Version 12.4(11)XW1

ISDN BRI0/1/0 interface

******* Network side configuration *******

dsl 2, interface ISDN Switchtype = basic-net3

Layer 1 Status:

ACTIVE

Layer 2 Status:

TEI = 0, Ces = 255, SAPI = 0, State = TEI_ASSIGNED

Layer 3 Status:

0 Active Layer 3 Call(s)

CCB:callid=8007, sapi=0, ces=1, B-chan=1, calltype=VOICE

CCB:callid=8009, sapi=0, ces=1, B-chan=2, calltype=VOICE

Active dsl 2 CCBs = 2

The Free Channel Mask: 0x80000000

ISDN BRI0/1/1 interface

******* Network side configuration *******

dsl 3, interface ISDN Switchtype = basic-net3

Layer 1 Status:

ACTIVE

Layer 2 Status:

TEI = 0, Ces = 255, SAPI = 0, State = TEI_ASSIGNED

Layer 3 Status:

0 Active Layer 3 Call(s)

CCB:callid=8008, sapi=0, ces=1, B-chan=1, calltype=VOICE

CCB:callid=800A, sapi=0, ces=1, B-chan=2, calltype=VOICE

Active dsl 3 CCBs = 2

The Free Channel Mask: 0x80000000

Total Allocated ISDN CCBs = 4

I assume thats a yes its got some config

Hall of Fame Super Gold

Re: 2801 BRI no external calls

Hi, XW1 is very buggy, please upgrade to XW5.

Beside, it claims there are 2 calls per BRI already ?

New Member

Re: 2801 BRI no external calls

XW5 is not available for the 2801 yet not that have dialed through these are not conecting

Hall of Fame Super Gold

Re: 2801 BRI no external calls

You are right, you can either use XW2 or Xj4. The latter would be my suggestion as it is more stable.

Is your router exposed on the internet? If so watch out, someone can be callin on you via SIP.

show call active voice compact

New Member

Re: 2801 BRI no external calls

Really sorry got kicked off site as the client wanted to go to the pub. Thanks for all the help so fae I will be in all night on Monday any help that can be given would be great.

I would also apppreciate if anyone could post a working BRI CME config so I could confirm my logic is correct. Anyway Thanks bevilacqua you have been a god and I owe you a case of fine whisky or similar if I ever get the chance to meet you.

Chat Monday

S

Hall of Fame Super Gold

Re: 2801 BRI no external calls

No worries, the pub is much better a place for a friday night.

You config is good, what is puzzling it was showing established calls when you said you made none.

Please upgrade IOS, I strongly suggest 12.4(11)XJ4 for this.

Then on monday you will have that working, count on it.

Hall of Fame Super Red

Re: 2801 BRI no external calls

Hey Paolo,

Really helpful work here! I'll add my 5 point vote for you as well my friend :) Also, I must agree with the Pub suggestion. You have to get away from this stuff every now and then!

Take care Paolo!

Huff

New Member

Re: 2801 BRI no external calls

Hi and good evening,

I am sory to be back but I have changed the IOS with no change. I am getting bad frame from the incoming q931 on any inward call. I have included an up to date config for good measure. I have reinstated the outbound translation rule as the client does want all outbound calls to appear from one number.

New Member

Re: 2801 BRI no external calls

Also getting

*Feb 11 18:26:11.291: //-1/9FD751368024/RXRULE/sed_subst: Successful substitution; pattern=0200207729663641254 matchPattern=7.. replacePattern=02077296636 replaced pattern=020020020772966369663641254

When trying to call out have removed the translation rule from the dial peer and voice port with no effect. Really annoying.

Hall of Fame Super Gold

Re: 2801 BRI no external calls

Hi, not sure who suggested you to configure it network side but that is the culprint! Please configure:

int bri ...

isdn protocol-emulate user

isdn layer1-emulate user

then you may or may not need the tei 0.

New Member

Re: 2801 BRI no external calls

Fabulous incoming calls now working but I still can't call out.

So near.....

Thank you so much for the help so far if anyone can get me over the final jump it would be great.

New Member

Re: 2801 BRI no external calls

Whoops had made a easy mistake thanks you so much for all your help. If we ever meet I really will buy you a case of your tipple of choice.

Hall of Fame Super Gold

Re: 2801 BRI no external calls

Back to square one, remove the translation-profile from the dial-peers. In fact for your setup one dial-peer in eanough.

New Member

Re: 2801 BRI no external calls

I was translating called rather than calling outgoing! Stupid mistake but easily rectified.

Thank you for all your help you are a phone god.

One final question then I promise I will give you some peace. Is there any way you can access the local firectory with one touch in the idle state? Either via softkeys or any other methods?

Searched on google with no luck.

Using a COMBINATION OF 7940'S AND 60'S

Hall of Fame Super Gold

Re: 2801 BRI no external calls

Try:

url services http:///localdirectory

and it will recalled by the services button (globe)

New Member

Re: 2801 BRI no external calls

Thanks that is perfect

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