01-17-2007 09:46 AM - edited 03-14-2019 07:35 PM
Dear all,
I have a 2811 router with Callmanager express. But it cannot recognized vic-4fxs/did. Is the router IOS not support? So what minimum version and features set is required?
Besides, Is the IOS upgrade for the router with Callmanager Express the same as a standalone router? or Other special procedure is required?
Thanks.
01-17-2007 10:40 AM
The VIC-4FXS/DID requires a minimum of IOS 12.3(8)T4 and the IPVOICE feature set. See the following link.
http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a0080094fac.shtml
You will need to make sure that the version of IOS and the version of CME that you are using are compatible. Take a look at the CME/IOS compatibility matrix at the following link.
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/prod_installation_guide09186a00805acf50.html
Hope this helps. If so, please rate the post.
Brandon
01-18-2007 01:31 AM
One thing to check is do you have enough DSP resources
01-19-2007 07:04 AM
Below is my 2811 HW config.
2811
PVDM Slot 0: PVDM2-16
WIC Slot 0: VIC2-4FXO
WIC Slot 1: VIC-4FXS/DID
Slot 1: NM-CUE
The FXO card is recognized. I tried to remove all card and only connect the VIC-4FXS/DID. But it still cannot recognized. The show diag indicate as unknow WAN daughter card.
I tried different IOS: IP Voice 12.4(11)T, SPSERVICES 12.4(11)T, SPSERVICES 12.4(4)XC4
Thanks.
01-19-2007 02:55 PM
Have you checked the following?
http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K57815485
01-19-2007 10:05 PM
From url Understanding Direct Inward Dial (DID) Voice Interface Cards:
It mentioned that :
1. On the Cisco 2801, 2811, 2821, 2851, 3825, and 3845 voice platforms, you need one or more PVDM2 DSP cards in order to support VIC and VWICs if they are installed on the chasis WIC slots, or you can have missing voice ports in the running configuration. The PVDM2 DSP cards hold DSPs that make the VICs fully functional, and are installed on the motherboard of these ISR platforms.
2. In Cisco IOS Software Release 12.3(14)T and later, both modes of operation are available for the VIC-4FXS/DID card on the Cisco 2811, 2821, 2851, 3825, and 3845 ISR platforms.
I have 1 x PVDM2-16 on my 2811 chassis and I am using verion 12.3(14)T and later.
01-20-2007 03:05 AM
Show diag ?
Can you upgrade to latest 12.2(11)T ?
01-20-2007 06:28 AM
I meant 12.4(11)T. Lot of bug fixes and new features.
01-20-2007 07:42 AM
I have tried to use IOS:
c2800nm-spservicesk9-mz.124-11.T.bin and
c2800nm-ipvoicek9-mz.124-11.T.bin
But it doesn't work.
01-20-2007 12:17 PM
Show diag?
Reseat card in a different slot?
01-22-2007 05:14 AM
01-22-2007 07:48 AM
Hi,
show diag says the card in slot 1 is not being read. Time for TAC case /replacments I'm afraid.
01-22-2007 10:28 AM
Try it on some other router but it definetely sounds like you need a replacement.
A nice link about "Troubleshooting Router Interfaces and Modules Issues"
http://cisco.com/en/US/partner/products/hw/modules/ps2641/products_tech_note09186a008076b147.shtml
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