Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

2911 Fax Server H323 Outbound not working but inbound is?

Hi I have a 2911 set up and cannt get a call onto the pstn. The calls hit the outboind line and fail with cause code 31.

Inbound calls work OK.

If i change to SIP they work.

If I hairpin a call back it works.

Does anyone have a sample config ?

My config below

boot-start-marker

boot system flash:c2900-universalk9-mz.SPA.151-4.M.bin

boot-end-marker

!

!

card type e1 0 0

logging buffered 40960

!

no aaa new-model

clock timezone AEST 10 0

clock summer-time AEDT recurring 1 Sun Oct 2:00 1 Sun Apr 3:00

network-clock-participate wic 0

network-clock-select 1 E1 0/0/0

!

isdn switch-type primary-net5

!

voice-card 0

!

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none

h323

  session transport udp

  h245 tunnel disable

!

voice class codec 1

codec preference 1 g711alaw

codec preference 2 g711ulaw

!

controller E1 0/0/0

pri-group timeslots 1-10,16

!

interface Embedded-Service-Engine0/0

no ip address

shutdown

!

interface GigabitEthernet0/0

description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-GE 0/0$

ip address 10.16.5.71 255.255.255.0

duplex auto

speed auto

!

!

interface Serial0/0/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

!

ip forward-protocol nd

!

no ip http server

ip http access-class 23

ip http authentication local

no ip http secure-server

ip http timeout-policy idle 60 life 86400 requests 10000

!

ip route 0.0.0.0 0.0.0.0 10.16.5.2

!

!

!

!

control-plane

!

!

voice-port 0/0/0:15

!

!

!

mgcp profile default

!

!

dial-peer voice 10 pots

description **prefix 0 outbound**

destination-pattern 0.T

direct-inward-dial

port 0/0/0:15

!

dial-peer voice 25 voip

description ** 935690.. toTEST **

destination-pattern 935690.

session target ipv4:10.240.16.80

session transport udp

incoming called-number .

voice-class codec 1

no vad

!

gatekeeper

shutdown

!

!

4 REPLIES

2911 Fax Server H323 Outbound not working but inbound is?

What is your inbound dial-peer?

Can you add the output of "debug voice ccapi inout"?

Regards.

New Member

2911 Fax Server H323 Outbound not working but inbound is?

Inbound dial peer is the voice 25 as above

*Mar 19 02:05:36.078: //-1/7ABC0ED929EC/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=10.240.16.80

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=00283376014

   cisco-desttype=2

   cisco-destplan=1

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

*Mar 19 02:05:36.078: //-1/7ABC0ED929EC/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x31565BAC, Call Info(

   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Scree

ned, Presentation=Allowed),

   Called Number=00283376014(TON=National, NPI=ISDN),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T

RUE,

   Incoming Dial-peer=25, Progress Indication=NULL(0), Calling IE Present=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS

E), Call Id=34

*Mar 19 02:05:36.078: //-1/7ABC0ED929EC/CCAPI/ccCheckClipClir:

   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present

ation=Allowed)

*Mar 19 02:05:36.078: //-1/7ABC0ED929EC/CCAPI/ccCheckClipClir:

   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presen

tation=Allowed)

*Mar 19 02:05:36.078: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 19 02:05:36.078: :cc_get_feature_vsa malloc success

*Mar 19 02:05:36.078: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 19 02:05:36.078:  cc_get_feature_vsa count is 1

*Mar 19 02:05:36.078: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 19 02:05:36.078: :FEATURE_VSA attributes are: feature_name:0,feature_time:8

33500504,feature_id:34

*Mar 19 02:05:36.078: //34/7ABC0ED929EC/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, P

resentation=Allowed),

   Called Number=00283376014(TON=National, NPI=ISDN))

*Mar 19 02:05:36.078: //34/7ABC0ED929EC/CCAPI/cc_process_call_setup_ind:

   Event=0x317E8F28

*Mar 19 02:05:36.078: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 00283376014

*Mar 19 02:05:36.078: //34/7ABC0ED929EC/CCAPI/ccCallSetContext:

   Context=0x309CD8EC

*Mar 19 02:05:36.078: //34/7ABC0ED929EC/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 34 with tag 25 to app "_ManagedAppProcess_Default"

*Mar 19 02:05:36.078: //34/7ABC0ED929EC/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

*Mar 19 02:05:36.078: //34/7ABC0ED929EC/CCAPI/ccCallSetupRequest:

   Destination=, Calling IE Present=FALSE, Mode=0,

   Outgoing Dial-peer=10, Params=0x309CED54, Progress Indication=NULL(0)

*Mar 19 02:05:36.078: //34/7ABC0ED929EC/CCAPI/ccCheckClipClir:

   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present

ation=Allowed)

*Mar 19 02:05:36.078: //34/7ABC0ED929EC/CCAPI/ccCheckClipClir:

   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presen

tation=Allowed)

*Mar 19 02:05:36.078: //34/7ABC0ED929EC/CCAPI/ccCallSetupRequest:

   Destination Pattern=0.T, Called Number=00283376014, Digit Strip=TRUE

*Mar 19 02:05:36.078: //34/7ABC0ED929EC/CCAPI/ccCallSetupRequest:

   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentatio

n=Allowed),

   Called Number=00283376014(TON=National, NPI=ISDN),

   Redirect Number=, Display Info=

   Account Number=10.240.16.80, Final Destination Flag=TRUE,

   Guid=7ABC0ED9-262E-001F-29EC-B54ABBD83117, Outgoing Dial-peer=10

*Mar 19 02:05:36.082: //34/7ABC0ED929EC/CCAPI/cc_api_display_ie_subfields:

   ccCallSetupRequest:

   cisco-username=10.240.16.80

   ----- ccCallInfo IE subfields -----

   cisco-ani=

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=00283376014

   cisco-desttype=2

   cisco-destplan=1

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

*Mar 19 02:05:36.082: //34/7ABC0ED929EC/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x2B18EC1C, Interface Type=6, Destination=, Mode=0x0,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screeni

ng=Not Screened, Presentation=Allowed),

   Called Number=00283376014(TON=National, NPI=ISDN), Calling Translated=FALSE,

   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=10

, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl

ication Call Id=)

*Mar 19 02:05:36.082: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 19 02:05:36.082: :cc_get_feature_vsa malloc success

*Mar 19 02:05:36.082: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 19 02:05:36.082:  cc_get_feature_vsa count is 2

*Mar 19 02:05:36.082: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Mar 19 02:05:36.082: :FEATURE_VSA attributes are: feature_name:0,feature_time:8

33500280,feature_id:35

*Mar 19 02:05:36.082: //35/7ABC0ED929EC/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

*Mar 19 02:05:36.082: //35/7ABC0ED929EC/CCAPI/ccCallSetContext:

   Context=0x309CED04

*Mar 19 02:05:36.082: //34/7ABC0ED929EC/CCAPI/ccSaveDialpeerTag:

   Outgoing Dial-peer=10

*Mar 19 02:05:36.082: ISDN Se0/0/0:15 Q931: Sending SETUP  callref = 0x0088 call

ID = 0x8009 switch = primary-net5 interface = User

*Mar 19 02:05:36.082: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0088

        Bearer Capability i = 0x9090A3

                Standard = CCITT

                Transfer Capability = 3.1kHz Audio

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA9838A

                Exclusive, Channel 10

        Called Party Number i = 0xA1, '0283376014'

                Plan:ISDN, Type:National

*Mar 19 02:05:37.094: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x

8088

        Channel ID i = 0xA9838A

                Exclusive, Channel 10

*Mar 19 02:05:37.094: //35/7ABC0ED929EC/CCAPI/cc_api_call_proceeding:

   Interface=0x2B18EC1C, Progress Indication=NULL(0)

*Mar 19 02:05:37.102: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0

x8088

        Cause i = 0x849F - Normal, unspecified

        Progress Ind i = 0x8288 - In-band info or appropriate now available

*Mar 19 02:05:37.102: ISDN Se0/0/0:15 Q931: call_disc: PI received in disconnect

; Postpone sending RELEASE for callid 0x8009

*Mar 19 02:05:37.102: //35/7ABC0ED929EC/CCAPI/cc_api_call_disc_prog_ind:

   Cause Value=31, Progress Indication=INBAND(8), Interface=0x2B18EC1C

*Mar 19 02:05:37.102: //35/7ABC0ED929EC/CCAPI/cc_api_call_disc_prog_ind:

   Event(Progress Indication=0x8), Call Entry(Responsed=TRUE)

*Mar 19 02:05:37.102: //34/7ABC0ED929EC/CCAPI/ccCallDiscProgInd:

   Cause Value=31, Progress Indication=INBAND(8)

*Mar 19 02:05:37.102: //34/7ABC0ED929EC/CCAPI/ccCallDiscProgInd:

   Call Entry(Responsed=TRUE, Disconnect Cause=31)

*Mar 19 02:05:37.102: //34/7ABC0ED929EC/CCAPI/ccConferenceCreate:

   (confID=0x2A25A5E4, callID1=0x22, gcid=0-0-0-0, tag=0x0)

*Mar 19 02:05:37.102: //35/7ABC0ED929EC/CCAPI/ccConferenceCreate:

   (confID=0x2A25A5E4, callID2=0x23, gcid=0-0-0-0, tag=0x0)

*Mar 19 02:05:37.102: //34/7ABC0ED929EC/CCAPI/ccConferenceCreate:

   Conference Id=0x2A25A5E4, Call Id1=34, Call Id2=35, Tag=0x0

*Mar 19 02:05:37.102: //34/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

*Mar 19 02:05:37.102: cc_api_get_xcode_stream : 4702

*Mar 19 02:05:37.102: //34/7ABC0ED929EC/CCAPI/cc_api_bridge_done:

   Conference Id=0xF, Source Interface=0x31565BAC, Source Call Id=34,

   Destination Call Id=35, Disposition=0x0, Tag=0x0

*Mar 19 02:05:37.102: //35/7ABC0ED929EC/CCAPI/cc_api_bridge_done:

   Conference Id=0xF, Source Interface=0x2B18EC1C, Source Call Id=35,

   Destination Call Id=34, Disposition=0x0, Tag=0xFFFFFFFF

*Mar 19 02:05:37.102: //34/7ABC0ED929EC/CCAPI/cc_generic_bridge_done:

   Conference Id=0xF, Source Interface=0x2B18EC1C, Source Call Id=35,

   Destination Call Id=34, Disposition=0x0, Tag=0xFFFFFFFF

*Mar 19 02:05:37.102: //34/7ABC0ED929EC/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0xF, Destination Call Id=35)

*Mar 19 02:05:37.102: //35/7ABC0ED929EC/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0xF, Destination Call Id=34)

*Mar 19 02:05:37.102: //35/7ABC0ED929EC/CCAPI/cc_api_caps_ind:

   Destination Interface=0x31565BAC, Destination Call Id=34, Source Call Id=35,

   Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,

   Modem=0x2, Codec Bytes=20, Signal Type=3)

*Mar 19 02:05:37.102: //35/7ABC0ED929EC/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

*Mar 19 02:05:37.102: //34/7ABC0ED929EC/CCAPI/ccCallNotify:

   Data Bitmask=0x7, Call Id=34

*Mar 19 02:05:37.102: //35/7ABC0ED929EC/CCAPI/cc_api_get_called_ccm_detected:

   CallInfo(ccm detected=0)

*Mar 19 02:05:37.106: //34/7ABC0ED929EC/CCAPI/cc_api_caps_ind:

   Destination Interface=0x2B18EC1C, Destination Call Id=35, Source Call Id=34,

   Caps(Codec=0x2, Fax Rate=0x2, Vad=0x1,

   Modem=0x0, Codec Bytes=160, Signal Type=2)

*Mar 19 02:05:37.106: //34/7ABC0ED929EC/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

*Mar 19 02:05:37.106: //34/7ABC0ED929EC/CCAPI/cc_api_caps_ack:

   Destination Interface=0x2B18EC1C, Destination Call Id=35, Source Call Id=34,

   Caps(Codec=g711alaw(0x2), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

   Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=9190)

*Mar 19 02:05:37.106: //35/7ABC0ED929EC/CCAPI/cc_api_caps_ack:

   Destination Interface=0x31565BAC, Destination Call Id=34, Source Call Id=35,

   Caps(Codec=g711alaw(0x2), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

   Modem=OFF(0x0), Codec Bytes=160, Signal Type=2, Seq Num Start=9190)

*Mar 19 02:05:37.106: //34/7ABC0ED929EC/CCAPI/cc_process_notify_bridge_done:

   Conference Id=0xF, Call Id1=34, Call Id2=35

*Mar 19 02:05:37.106: //35/7ABC0ED929EC/CCAPI/cc_api_voice_mode_event:

   Call Id=35

*Mar 19 02:05:37.106: //35/7ABC0ED929EC/CCAPI/cc_api_voice_mode_event:

   Call Entry(Context=0x309CED04)

*Mar 19 02:05:37.106: //34/7ABC0ED929EC/CCAPI/cc_api_call_disconnected:

   Cause Value=31, Interface=0x31565BAC, Call Id=34

*Mar 19 02:05:37.106: //34/7ABC0ED929EC/CCAPI/cc_api_call_disconnected:

   Call Entry(Responsed=TRUE, Cause Value=31, Retry Count=0)

*Mar 19 02:05:37.106: //34/7ABC0ED929EC/CCAPI/ccConferenceDestroy:

   Conference Id=0xF, Tag=0x0

*Mar 19 02:05:37.106: //34/7ABC0ED929EC/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0xF, Source Interface=0x31565BAC, Source Call Id=34,

   Destination Call Id=35, Disposition=0x0, Tag=0x0

*Mar 19 02:05:37.106: //35/7ABC0ED929EC/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0xF, Source Interface=0x2B18EC1C, Source Call Id=35,

   Destination Call Id=34, Disposition=0x0, Tag=0x0

*Mar 19 02:05:37.110: //34/7ABC0ED929EC/CCAPI/cc_generic_bridge_done:

   Conference Id=0xF, Source Interface=0x2B18EC1C, Source Call Id=35,

   Destination Call Id=34, Disposition=0x0, Tag=0x0

*Mar 19 02:05:37.110: //35/7ABC0ED929EC/CCAPI/ccCallDisconnect:

   Cause Value=31, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C

ause=31)

*Mar 19 02:05:37.110: //35/7ABC0ED929EC/CCAPI/ccCallDisconnect:

   Cause Value=31, Call Entry(Responsed=TRUE, Cause Value=31)

*Mar 19 02:05:37.110: //35/7ABC0ED929EC/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

*Mar 19 02:05:37.110: //34/7ABC0ED929EC/CCAPI/ccCallDisconnect:

   Cause Value=31, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C

ause=31)

*Mar 19 02:05:37.110: //34/7ABC0ED929EC/CCAPI/ccCallDisconnect:

   Cause Value=31, Call Entry(Responsed=TRUE, Cause Value=31)

*Mar 19 02:05:37.110: //34/7ABC0ED929EC/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

*Mar 19 02:05:37.118: //34/7ABC0ED929EC/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

*Mar 19 02:05:37.122: //34/7ABC0ED929EC/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x31565BAC, Tag=0x0, Call Id=34,

   Call Entry(Disconnect Cause=31, Voice Class Cause Code=0, Retry Count=0)

*Mar 19 02:05:37.122: //34/7ABC0ED929EC/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

*Mar 19 02:05:37.122: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 19 02:05:37.122: :cc_free_feature_vsa freeing 31AE3550

*Mar 19 02:05:37.122: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 19 02:05:37.122:  vsacount in free is 1

*Mar 19 02:05:37.130: //35/7ABC0ED929EC/CCAPI/cc_api_call_disc_cause_update:

   Cause Value=31

*Mar 19 02:05:37.130: //35/7ABC0ED929EC/CCAPI/cc_api_call_disc_cause_update:

   Call Entry(Disconnect Cause=31)

*Mar 19 02:05:37.130: //35/7ABC0ED929EC/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x2B18EC1C, Tag=0x0, Call Id=35,

   Call Entry(Disconnect Cause=31, Voice Class Cause Code=0, Retry Count=0)

*Mar 19 02:05:37.130: //35/7ABC0ED929EC/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

*Mar 19 02:05:37.130: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 19 02:05:37.130: :cc_free_feature_vsa freeing 31AE3470

*Mar 19 02:05:37.130: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Mar 19 02:05:37.130:  vsacount in free is 0

*Mar 19 02:05:37.134: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x00

88

*Mar 19 02:05:37.146: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref =

0x8088

2911 Fax Server H323 Outbound not working but inbound is?

I saw this exact thing happen once with a Fax Server.  I used Wireshark and it looked like the fax server was sending malformed H.323 packets.  Switching to SIP resolved the issue.  I believe they eventually gave us an updated version of the Fax Server software which had resolved the bug.

New Member

2911 Fax Server H323 Outbound not working but inbound is?

Thanks Brian

Worked it out with some help with some contacts

The issue was the E1 Interface needed an ISDN map for H323. I added this and offwe went with a smile

interface Serial0/1/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

isdn map address .* plan unknown type unknown

no cdp enable

563
Views
0
Helpful
4
Replies
CreatePlease login to create content