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New Member

2921 cme upgrade

Hi

I have 2921 cisco router with cme v8.1 and around 40 ip phones registered .

I need to upgrade cme to version 10 do I will face any problem with license after upgrade ios ?
 

BR

Mahmoud

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Silver

There is nothing you need to

There is nothing you need to do, once the license are accepted (you don't actually load them) they will stay that way.

Chris

VIP Purple

there is nothing like license

there is nothing like license embedded in IOS. when u order new router  with CME[bundled], it includes feature license, DSP and IOS.

 

regds,

aman

39 REPLIES
Hall of Fame Super Silver

No, as CME licenses are not

No, as CME licenses are not enforced in any way and are only RTU.

Chris

VIP Purple

[+5] to Chris. you can also

[+5] to Chris.

 

you can also refer the link

 

https://supportforums.cisco.com/discussion/12201326/cme-licensing

 

regds,

aman

New Member

thanks for your replaymy

thanks for your replay

my router came with cme pre-installed license so after changing the ios to the newer one , how can the the router will know about the license as I know the license is installed within ios

Hall of Fame Super Silver

There is nothing you need to

There is nothing you need to do, once the license are accepted (you don't actually load them) they will stay that way.

Chris

New Member

so could you tell where the

so could you tell where the license is stored ?

can I make backup of the license?

 

Hall of Fame Super Silver

There is no actual license

There is no actual license file, when you start configuring CME and you add max ephone-dn command it prompts you to accept ELU, after you do that CME license "RTU" are enabled. So, technically you could do this on a router for which no licenses were purchased, though you would be breaking licensing agreement.  The only license you need to worry about is the UC license, which is not version dependent.

Chris

VIP Purple

refer the attached pdf which

refer the attached pdf which would clear many doubts.

 

regds,

aman

New Member

Thank you for your reply , I

Thank you for your reply , I appreciate that

but I still confused

If any router have DSP, it can run CME permanently without license ?

what relationship between ios and license ?

Hall of Fame Super Silver

CME does not need DSPs, you

CME does not need DSPs, you need those if you have TDM trunks ie PRI, pots.

any router that supports CME can technically run it without licenses but that would be illegal :-)

ios has no bearing on CME licensing but drives what version of CME you have as CME is embaded in the IOS.

in ios 15.1 it is possible to

in ios 15.1 it is possible to use rightToUse licence CME

in ios 15.4 it is impossible. it will not work and CME 10 will not work

New Member

thanks Tagir Temirgaliyevso

thanks Tagir Temirgaliyev

so what steps can I do to upgrade to cme v10 legally ?

VIP Purple

Hi Mahmoud, Customers who

Hi Mahmoud,

 

Customers who want to upgrade the Cisco Unified Communications Manager Express version must 
upgrade the Cisco IOS Software version running on the Cisco IOS Router. Customers who have a 
current Cisco SMARTnet contract for the router can apply for a Cisco IOS Software upgrade using the 
Cisco.com Product Upgrade Tool, which can be found under support tools at 
http://www.cisco.com/go/support. 
 
Customers without a current Cisco SMARTnet contract need to purchase a Cisco IOS Software 
feature set upgrade product number for their current router

 

regds,

aman

New Member

Thank you all for your replyI

Thank you all for your reply

I found good explanation at cisco.com for my question so I want to share with you

''When you order a new ISR G2 platform, the router is shipped with a single universal IOS software image and the corresponding permanent technology and feature licenses that were configured at the time of ordering from Cisco. License activation is not necessary for factory ordered preconfigured licenses prior to use. Licenses are not tied to a particular software image version, therefore once a license in installed on the router migration from release to release can occur without the need to obtain new licenses. ''

http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/software-activation-on-integrated-services-routers-isr/white_paper_c11_556985.html#wp9000793

BR

Mahmoud

New Member

After I changed the ios to 15

After I changed the ios to 15.4 my cme become verion 10.5

and I found something strange

router(config)#show version

Technology Package License Information for Module:'c2900'

------------------------------------------------------------------------
Technology    Technology-package                  Technology-package
                       Current                       Type        Next reboot  
------------------------------------------------------------------------
ipbase          ipbasek9                 Permanent      ipbasek9
security         None                      None               None
uc                 uck9                       Permanent      uck9
data              None                     None                None
NtwkEss       None                     None                 None
CollabPro     None                    None                  None

 

 

but when I try to reload I found that


router#reload
The following license(s) are transitioning, expiring or have expired.
Features with expired licenses may not work after Reload.
Feature: cme-srst                       ,Status: transition, Period Left: 3  wks 4  days

 

 

what is that indicate ?

VIP Purple

can u share output of show

can u share output of show license detail cme-srst and show version ?

 

regds,

aman

New Member

#sh license detailIndex: 1   

#sh license detail
Index: 1        Feature: CollabProSuitek9                  Version: 1.0
        License Type: EvalRightToUse
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period: 8  weeks 4  days
            Evaluation period left: 8  weeks 4  days
            Period used: 0  minute  0  second  
        License Count: Non-Counted
        License Priority: None
        Store Index: 4
        Store Name: Built-In License Storage
Index: 2        Feature: NtwkEssSuitek9                    Version: 1.0
        License Type: EvalRightToUse
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period: 8  weeks 4  days
            Evaluation period left: 8  weeks 4  days
            Period used: 0  minute  0  second  
        License Count: Non-Counted
        License Priority: None
        Store Index: 3
        Store Name: Built-In License Storage
Index: 3        Feature: SNASw                             Version: 1.0
        License Type: EvalRightToUse
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period: 8  weeks 4  days
            Evaluation period left: 8  weeks 4  days
            Period used: 0  minute  0  second  
        License Count: Non-Counted
        License Priority: None
        Store Index: 6
        Store Name: Built-In License Storage
Index: 4        Feature: cme-srst                          Version: 1.0
        License Type: EvalRightToUse
        License State: Active, In Use
            Evaluation total period: 8  weeks 4  days
            Evaluation period left: 3  weeks 3  days
            Period used: 5  weeks 0  day  
            Transition date: Oct 10 2015 01:15:56
        License Count: 58/0  (In-use/Violation)
        License Priority: Low
        Store Index: 7
        Store Name: Built-In License Storage
Index: 5        Feature: datak9                            Version: 1.0
        License Type: EvalRightToUse
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period: 8  weeks 4  days
            Evaluation period left: 8  weeks 4  days
            Period used: 0  minute  0  second  
        License Count: Non-Counted
        License Priority: None
        Store Index: 2
        Store Name: Built-In License Storage
Index: 6        Feature: ios-ips-update                    Version: 1.0
        License Type: EvalRightToUse
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period: 8  weeks 4  days
            Evaluation period left: 8  weeks 4  days
            Period used: 0  minute  0  second  
        License Count: Non-Counted
        License Priority: None
        Store Index: 5
        Store Name: Built-In License Storage
Index: 7        Feature: ipbasek9                          Version: 1.0
        License Type: Permanent
        License State: Active, In Use
        License Count: Non-Counted
        License Priority: Medium
        Store Index: 0
        Store Name: Primary License Storage
Index: 8        Feature: securityk9                        Version: 1.0
        License Type: EvalRightToUse
        License State: Active, Not in Use, EULA not accepted
            Evaluation total period: 8  weeks 4  days
            Evaluation period left: 8  weeks 4  days
            Period used: 0  minute  0  second  
        License Count: Non-Counted
        License Priority: None
        Store Index: 0
        Store Name: Built-In License Storage
Index: 9        Feature: uck9                              Version: 1.0
        License Type: Permanent
        License State: Active, In Use
        License Count: Non-Counted
        License Priority: Medium
        Store Index: 1
        Store Name: Primary License Storage
Index: 10       Feature: uck9                              Version: 1.0
        License Type: EvalRightToUse
        License State: Inactive
            Evaluation total period: 8  weeks 4  days
            Evaluation period left: 8  weeks 4  days
            Period used: 0  minute  0  second  
        License Count: Non-Counted
        License Priority: None
        Store Index: 1
        Store Name: Built-In License Storage

VIP Purple

Hi, Issue the command sh

Hi,

 

Issue the command sh license EULA and capture output.

 

Now issue the command license accept end user agreement  and again check by using command show license EULA.

 

regds,

aman

New Member

same output before and afterr

same output before and after

r(config)#license accept end user agreement

#show license euLA                
Feature name             EULA Accepted  
------------             -------------  
ipbasek9                 n/a
securityk9               no
uck9                     n/a
datak9                   no
NtwkEssSuitek9           no
CollabProSuitek9         no
ios-ips-update           no
SNASw                    no
hseck9                   n/a
cme-srst                 yes
mgmt-plug-and-play       n/a
mgmt-lifecycle           n/a
mgmt-assurance           n/a
mgmt-onplus              n/a
mgmt-compliance          n/a

PLEASE  READ THE  FOLLOWING TERMS  CAREFULLY. INSTALLING THE LICENSE OR
LICENSE  KEY  PROVIDED FOR  ANY CISCO  PRODUCT  FEATURE  OR  USING SUCH
PRODUCT  FEATURE  CONSTITUTES  YOUR  FULL ACCEPTANCE  OF  THE FOLLOWING
TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO  BE BOUND
BY ALL THE TERMS SET FORTH HEREIN.

Use of this product feature requires  an additional license from Cisco,
together with an additional  payment.  You may use this product feature
on an evaluation basis, without payment to Cisco, for 60 days. Your use
of the  product,  including  during the 60 day  evaluation  period,  is
subject to the Cisco end user license agreement
http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html
If you use the product feature beyond the 60 day evaluation period, you
must submit the appropriate payment to Cisco for the license. After the
60 day  evaluation  period,  your  use of the  product  feature will be
governed  solely by the Cisco  end user license agreement (link above),
together  with any supplements  relating to such product  feature.  The
above  applies  even if the evaluation  license  is  not  automatically
terminated  and you do  not receive any notice of the expiration of the
evaluation  period.  It is your  responsibility  to  determine when the
evaluation  period is complete and you are required to make  payment to
Cisco for your use of the product feature beyond the evaluation period.

Your  acceptance  of  this agreement  for the software  features on one
product  shall be deemed  your  acceptance  with  respect  to all  such
software  on all Cisco  products  you purchase  which includes the same
software.  (The foregoing  notwithstanding, you must purchase a license
for each software  feature you use past the 60 days evaluation  period,
so  that  if you enable a software  feature on  1000  devices, you must
purchase 1000 licenses for use past  the 60 day evaluation period.)    

Activation  of the  software command line interface will be evidence of
your acceptance of this agreement.

VIP Purple

Hi, Your UC license seems to

Hi,

 

Your UC license seems to be diabled.

 

Can u try license feature uck9 command and then, license boot module  technology-package  under config mode?

 

regds,

aman

New Member

no license feature uck9

no license feature uck9 command

(config)#license feature ?
  mgmt-assurance      mgmt-assurance license
  mgmt-compliance     mgmt-compliance license
  mgmt-lifecycle      mgmt-lifecycle license
  mgmt-onplus         mgmt-onplus license
  mgmt-plug-and-play  mgmt-plug-and-play license

 

applied command

(config)#license boot module c2900 technology-package uck9

 

but no change

VIP Purple

DId u Accept as "YES" and

DId u Accept as "YES" and then, reload the router?

 

regds,

aman

New Member

no confirmation appeared to

no confirmation appeared to me

VIP Purple

Hi,U are missing somethingcan

Hi,

U are missing something

can u follow the steps ?

a. license feature uck9 

b.license boot module c2900 technology-package uck9

c.license accept end user agreement

 

regds,

aman

New Member

 license feature uck9 command

 license feature uck9 command is not supported

but other commands make no change

VIP Purple

Do u have uc license backup

Do u have uc license backup available ?

 

u can check in show flash: and install it again using 

license install flash:uck9_license.lic 

 

regds,

aman

New Member

no I don't have but I can

no I don't have but I can issue license save command ,is that helps?

VIP Purple

Hi , Can u share output of

Hi ,

 

Can u share output of show flash:?

 

regds,

aman

New Member

output is attached

output is attached

VIP Purple

Hi ,  I can see u do not have

Hi , 

 

I can see u do not have uc license in flash.

 

can u initiate the mail to licensing@cisco.com for providing the UC license?

 

you need to share the show license udi from router along with contract number.

 

regds,

aman

 

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