02-21-2018 06:19 PM - edited 03-17-2019 12:15 PM
When 1st call comes in and no hunt pilot members answering the call, 2nd call comes in will put on hold and system prompt msg "administrator is on the phone now...bla bla.." How to remove this on hold function and allow 2nd call to ring the hunt pilot members?
I'm using CUCM 7.1.5
02-21-2018 08:07 PM
That message does not come from CUCM, in your version there is no queuing option that would place calls on hold if no members of the line group are available, you'll need to figure out your call routing to determine who is playing that message and adjust as required.
02-21-2018 09:57 PM
02-21-2018 10:18 PM - edited 02-21-2018 10:19 PM
I have another question, I noticed after a call hunted to all members in Line Group it will dropped. Is it possible to make it hunt infinitely or set a timer?
02-21-2018 08:17 PM
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