It would be greatful if you guys guide me here to overcome the strange problem.I configured extension mobility with 2 lines on cisco ip phone 7940s.The problem is when i logged in ,it says logged in successfully but 1st line appears not the 2nd line.
Re: 2nd line problem on extension mobility CUCM 6.x
Most likely problem is that you have a 'Phone Button Template' that defines only a single line. The second one by default is a speed dial.
Take a look at your device profile, and note down the name the the assigned Phone Button Template.
Go to Device/Device Settings/Phone Button Templates, and find the one you are using. If it's a default one, you will need to copy it and edit it. Set the second button to be a 'Line', then go back to your Device Profile and assign the new template.
Log out/in to the phone, and see how you get on.
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