Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

3 and 4 digit mix

Our HQ site only have 3 digits ext on CUCM. We are brining on a branch office setup as SRST, the branch will have 4 digits ext. The initial issue we are having is some users at the HQ ext. are 421,422,423. At the branch we are going ot use 4200-4300 for exts. So if you are trying to call 422 when an ext in the branch is 4223 your call to 422 never goes through. Is there a way we can have these calls go through

2 REPLIES
Hall of Fame Super Silver

Re: 3 and 4 digit mix

You need to ensure there are no overlaps if you desire seamless dial plan. I would recommand changing all DNs to 4 digits or adjusting the HQ or remote site DNs not to overlap.

Chris

Cisco Employee

Re: 3 and 4 digit mix

calls should go thru if you have configured CSS and partitions the right way. try dialing and pressing # or wait 15 seconds for the call to go. those are the only 2 things you can do/wait when calling a 3 digit DN

try changing the T_302 timer to something less than 15 seconds but you will need to wait.

only way to avoid is to use other initial digit or to use 4 digits everywhere (no overlapping)

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
96
Views
0
Helpful
2
Replies