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New Member

3 ring issues cucm 8.0

hi,

i have issue with my callmanager 8.0

when someone is calling me from outside the office, the phone rings 3 times and he hear the sound (busy tone)

the same things happens if someoone is calling internal (desk to desk) 9723 to 9724

any help please

thanks

3 REPLIES
Hall of Fame Super Silver

3 ring issues cucm 8.0

What is the DN configured to do for Ring No Answer?

Chris

Super Bronze

3 ring issues cucm 8.0

Hi

Take a look at the call forward no answer setting on the line.

It sounds like cf no answer is set to an invalid destination, or a destination that is not accessible with the configured cf no answer CSS.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

3 ring issues cucm 8.0

thanks a lot for your prompt response

i'm terribly sorry, i want to say :

i have issue with my callmanager 8.0

when someone is calling me from outside the office, the phone rings 3 times and he hear the sound (NO ANSWER TONE)

the same things happens if someoone is calling internal (desk to desk) 9723 to 9724

any help please

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