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New Member

3825 H.323 issue

I've opened a case in the TAC, but did'nt get a respond in 4 days, so i decided to ask here also.

I'm trying to setup a H.323 trunk from my 3825 to VOIP provider (provider uses 'Iskratel' equipment), and calls are get disconnected with cause 21 ("call rejected"). Also on provider's side we get "BC not implemented" disconnection cause in trace files.

What to do?

5 REPLIES
Hall of Fame Super Gold

Re: 3825 H.323 issue

Hi,

BC could be Bearer Capability. Which codec are you using ? Try the omnicompatible g711u.

When no answer from TAC, call, ask for a manager. say your network is down and you claim the level of support advertised by the cisco CEO and that you have paid for.

New Member

Re: 3825 H.323 issue

Hi!

g711alaw was used. I also tried to configure 'codec transparent' on my side - but error code was not changed.

I attached following debugs output in txt file, please take a look.

debug cch323 h225

debug h225 asn1

debug h225 q931

debug h245 asn1

debug voip dialpeer all

Thank you.

Hall of Fame Super Gold

Re: 3825 H.323 issue

Hi, can you try g711u? Transparent is only for IP-to-IP calls.

New Member

Re: 3825 H.323 issue

Hi, yes, I tried g711u. Situation did not changed.

here is debug cch323 h245:

049453: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/run_h225_sm: Received event H225_EV_SETUP while at state H225_IDLE

049454: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/check_qos_and_send_setup: Setup ccb 0x6ABF82FC

049455: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/run_h225_sm: Received event H225_EV_FS_SETUP while at state H225_IDLE

049456: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/idle_fsSetup_hdlr: Setup ccb 0x6ABF82FC

049457: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/generic_send_setup:

generic_send_setup: is_overlap = 0, info_complete = 0

049458: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/generic_send_setup: sending calling IE

049459: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/generic_send_setup: ====== PI = 0

049460: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/generic_send_setup: Send infoXCap=128, infoXRate=16, rateMult=0, xMode=128, info_layer1_prot=163

049461: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/generic_send_setup: src address = 213.206.33.186; dest address = 172.16.1.2

049462: *Jan 25 09:16:40.733 PCTime: //2894/271EA3CA9DE6/H323/cch323_h225_set_new_state: Changing from H225_IDLE state to H225_REQ_FS_SETUP state

049463: *Jan 25 09:16:40.789 PCTime: //-1/xxxxxxxxxxxx/H323/cch323_h225_receiver: Received msg of type RELEASEIND_CHOSEN

049464: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/release_ind: Disconnect cause 21 location code 15

049465: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/cch323_h225_receiver: RELEASEIND_CHOSEN: src address = 213.206.33.186; dest address = 172.16.1.2

049466: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/run_h225_sm: Received event H225_EV_RELEASE_IND while at state H225_REQ_FS_SETUP

049467: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/run_h225_sm: Received event H225_EV_RELEASE while at state H225_REQ_FS_SETUP

049468: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/cch323_h225_send_release: Cause = 21; Location = 15

049469: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/cch323_h225_send_release: h225TerminateRequest: src address = -707911238; dest address = 172.16.1.2

049470: *Jan 25 09:16:40.789 PCTime: //2894/271EA3CA9DE6/H323/cch323_h225_set_new_state: Changing from H225_REQ_FS_SETUP state to H225_IDLE state

Hall of Fame Super Gold

Re: 3825 H.323 issue

Hi,

can you ITSP ask Iskratel what 'code 15' in a cause 21 release means ?

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