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3911 password reset

hi,

i dunno what did happen, but i'm not able to change my 3911 phone configuration, i got password error, even when i used the default password which is "cisco".

is there anyway to do a "hard reset" to reset the password (note that it is not registering also)

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Bronze

Re: 3911 password reset

Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if the phone experiences an error and provides a way to reset or restore various configuration and security settings.

A basic reset resets any user and network configuration changes that you have made but that the phone has not written to its Flash memory to previously-saved settings, then restarts the phone.

To perform a basic reset, press the OK button follow by **#**.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/3911/6_0/english/administration/guide/3911trbS.html

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