Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

411 service

we can call and connect to 9-411 service but the voice prompts cannot hear us. although the 9-311 and 9-0 can hear us fine. this is only on one site in the cluster. Have you heard of this probelm and any idea where I might start looking to rectify this problem.

  • IP Telephony
1 REPLY
Silver

Re: 411 service

check if Voice rtp send-recv is turned on the gateway.

Please provide :debug of call with Q931, ccsip message, voip vtsp all, and voice ccapi inout turned on.

Ethereal trace of what the phone sees

http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a008009484b.shtml

107
Views
0
Helpful
1
Replies
This widget could not be displayed.