411 service

[gardog1961]

we can call and connect to 9-411 service but the voice prompts cannot hear us. although the 9-311 and 9-0 can hear us fine. this is only on one site in the cluster. Have you heard of this probelm and any idea where I might start looking to rectify this problem.

[smalkeric]

check if Voice rtp send-recv is turned on the gateway.

Please provide :debug of call with Q931, ccsip message, voip vtsp all, and voice ccapi inout turned on.

Ethereal trace of what the phone sees

http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a008009484b.shtml