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425: Database is currently opened by another user.

My CUCM 5.12 DRS restore is failing with the 425: Database is currently opened by another user error showing up in the CM Database log.

The workaround listed here isn't resolving the issue. Any ideas?

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/prod_release_note09186a008084221a.html#wp154558

3 REPLIES
Green

Re: 425: Database is currently opened by another user.

Hi,

Looks like: CSCsh32064

Apart than the listed workaround in the link above we need root access and perform other steps.

So please go ahead and open a TAC SR.

Community Member

Re: 425: Database is currently opened by another user.

Will do, thanks gogasca!

Community Member

Re: 425: Database is currently opened by another user.

Unfortunately, I don't have smartnet on this box. Can you give me the workaround w/out the TAC case?

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