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New Member

45 mail boxes but 42 used (Unable to add another mailbox)

Hey,

A client has got 45 mailbox enabled but only 42 used and when i try to add another user/mailbox it says

Not enough Mailbox space left in system

Can you please help me

Please rate the post

Shibly Ibrahim

Please rate the post Shibly Ibrahim
1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

45 mail boxes but 42 used (Unable to add another mailbox)

Is this Unity Express or Unity Connection? Version and hardware specs?

The error seems fairly self-evident: you have run out of storage space, not licenses.

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify helpful or
3 REPLIES
VIP Super Bronze

45 mail boxes but 42 used (Unable to add another mailbox)

Is this Unity Express or Unity Connection? Version and hardware specs?

The error seems fairly self-evident: you have run out of storage space, not licenses.

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify helpful or
New Member

45 mail boxes but 42 used (Unable to add another mailbox)

Hey Jonathan,

Thanks I read it wrong.

Please rate the post

Shibly Ibrahim

Please rate the post Shibly Ibrahim
Hall of Fame Super Red

45 mail boxes but 42 used (Unable to add another mailbox)

Hi Shibly,

The steps to adjust the mailbox limits are in this good doc. This would allow you

to add the remaining mailboxes

Unity Express Voicemail Storage Limits

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008036fd99.shtml

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

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