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Community Member

486 Busy Here

Hello,

So yesterday I had a fully functioning Cisco CME with a Callcentric SIP trunk, and today incoming calls are failing with a "486 busy here" message.  I can make outgoing calls with no problem.  Nothing has changed in the config since it was working.

Here is debug ccsip messages:

*Dec 28 19:33:47.663: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:17772882353@24.39.49.190:5060 SIP/2.0

v: SIP/2.0/UDP 204.11.192.159:5080;branch=z9hG4bK-7b2878d04ec1f664c1468281f717aca8

f: "Cell Phone   ME" <sip:12072277649@66.193.176.35>;tag=3597248031-456692

t: <sip:12072267262@ss.callcentric.com>

i: 6891983-3597248031-456662@msw1.telengy.net

CSeq: 1 INVITE

Max-Forwards: 8

m: <sip:9b841dc194acd0ab62234389275bc2da@204.11.192.159:5080;transport=udp>

Supported: timer

c: application/sdp

l: 364

v=0

o=NexTone-MSW 15835 13386 IN IP4 204.11.192.159

s=sip call

c=IN IP4 204.11.192.159

t=0 0

m=audio 59388 RTP/AVP 0 18 96 101

a=maxptime:30

a=sendrecv

a=fmtp:101 0-15

a=rtpmap:101 telephone-event/8000

a=fmtp:96 mode=30

a=rtpmap:96 iLBC/8000

a=fmtp:18 annexb=no

a=rtpmap:18 G729/8000

a=rtpmap:0 PCMU/8000

a=silenceSupp:off - - - -

a=setup:actpass

*Dec 28 19:33:47.687: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Se

GMIT-VOICEROUTnt:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 204.11.192.159:5080;branch=z9hG4bK-7b2878d04ec1f664c1468281f717aca8

From: "Cell Phone   ME" <sip:12072277649@66.193.176.35>;tag=3597248031-456692

To: <sip:12072267262@ss.callcentric.com>

Date: Sat, 28 Dec 2013 19:33:47 GMT

Call-ID: 6891983-3597248031-456662@msw1.telengy.net

CSeq: 1 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

*Dec 28 19:33:47.687: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 486 Busy here

Via: SIP/2.0/UDP 204.11.192.159:5080;branch=z9hG4bK-7b2878d04ec1f664c1468281f717aca8

From: "Cell Phone   ME" <sip:12072277649@66.193.176.35>;tag=3597248031-456692

To: <sip:12072267262@ss.callcentric.com>;tag=280830-25F5

Date: Sat, 28 Dec 2013 19:33:47 GMT

Call-ID: 6891983-3597248031-456662@msw1.telengy.net

CSeq: 1 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=17

Content-Length: 0

*Dec 28 19:33:47.751: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:17772882353@24.39.49.190:5060 SIP/2.0

v: SIP/2.0/UDP 204.11.192.159:5080;branch=z9hG4bK-7b2878d04ec1f664c1468281f717aca8

f: "Cell Phone   ME" <sip:12072277649@66.193.176.35>;tag=3597248031-456692

t: <sip:12072267262@ss.callcentric.com>;tag=280830-25F5

i: 6891983-3597248031-456662@msw1.telengy.net

CSeq: 1 ACK

Max-Forwards: 10

l: 0

ER01#

GMIT-VOICEROUTER01#

*Dec 28 19:33:53.003: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:12072267262@alpha15.callcentric.com:5070 SIP/2.0

v: SIP/2.0/UDP 204.11.192.159:5080;branch=z9hG4bK-6dcd081ae68ebfe2658fc27a157e44d0

f: "Cell Phone   ME" <sip:12072277649@66.193.176.35>;tag=3597248031-456692

t: <sip:12072267262@ss.callcentric.com>;tag=280830-25F5

i: 6891983-3597248031-456662@msw1.telengy.net

CSeq: 1 ACK

Max-Forwards: 8

l: 0

1 ACCEPTED SOLUTION

Accepted Solutions

Re: 486 Busy Here

Hi Eric
Can you try this for me and send a debug ccisip messages?

num-exp 17772882353 7011

see if you can dial 17772882353 from outside
Please let me know

Regards

Carlo


Sent from Cisco Technical Support iPhone App

Please rate all helpful posts "The more you help the more you learn"
9 REPLIES
Community Member

486 Busy Here

Anyone?

486 Busy Here

Hi,

is this happening for a particular phone or all phones?

could you please collect below debugs?

debug ephone detail

debug voip ccapi inout

debug ccsip message

//Suresh Please rate all the useful posts.

486 Busy Here

Hi Eric.

Checking your config on your previous thread, can you please change ephone-dn 82 to dual-line?

Thanks

HTH

Regards

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"
Community Member

486 Busy Here

Carlo,

Yes I just did that for 81 and 82, then I had to re-setup the button on my test phone. Same result though.  Will post debugs below.

Community Member

486 Busy Here

Here are the debugs from an inbound call that fails with "party unavailable" recording:

debug ephone detail

This may severely impact system performance. Continue? [confirm]d

GMIT-VOICEROUTER01#ebug voip ccapi inout

                    ^

% Invalid input detected at '^' marker.

GMIT-VOICEROUTER01#debug     debug voip ccapi inout

voip ccapi inout debugging is on

GMIT-VOICEROUTER01#debug ccsip message

SIP Call messages tracing is enabled

GMIT-VOICEROUTER01#

*Dec 30 16:52:50.816: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:17772882353@24.39.49.190:5060 SIP/2.0

v: SIP/2.0/UDP 204.11.192.160:5080;branch=z9hG4bK-78ba91246ea68b8e61d707aa505fa828

f: "Cell Phone   ME" <12072277649>;tag=3597411176-875822

t: <>12072267262@ss.callcentric.com>

i: 272535-3597411176-875786@msw2.telengy.net

CSeq: 1 INVITE

Max-Forwards: 8

m: <0D036C82174EFA50E6B6A77EA97BBD5D>

Supported: timer

c: application/sdp

l: 364

v=0

o=NexTone-MSW 26817 24764 IN IP4 204.11.192.160

s=sip call

c=IN IP4 204.11.192.160

t=0 0

m=audio 61240 RTP/AVP 0 18 96 101

a=maxptime:30

a=sendrecv

a=fmtp:101 0-15

a=rtpmap:101 telephone-event/8000

a=fmtp:96 mode=30

a=rtpmap:96 iLBC/8000

a=fmtp:18 annexb=no

a=rtpmap:18 G729/8000

a=rtpmap:0 PCMU/8000

a=silenceSupp:off - - - -

a=setup:actpass

*Dec 30 16:52:50.824: //6766/xxxxxxxxxxxx/CCAPI/cc_api_caps_ind:

GMIT-VOICEROUTCall Entry Is Not Found

*Dec 30 16:52:50.824: //-1/A7330314814B/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=12072277649

   ----- ccCallInfo IE subfields -----

   cisco-ani=12072277649

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=17772882353

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-lastrdn=

   cisco-rdntype=0

   cisco-rdnplan=0

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

*Dec 30 16:52:50.824: //-1/A7330314814B/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x494F8810, Call Info(

   Calling Number=12072277649,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=17772882353(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=700, Progress Indication=NULL(0), Calling IE Present=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=6766

*Dec 30 16:52:50.828: //-1/A7330314814B/CCAPI/ccCheckClipClir:

   In: Calling Number=12072277649(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

*Dec 30 16:52:50.828: //-1/A7330314814B/CCAPI/ccCheckClipClir:

   Out: Calling Number=12072277649(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

*Dec 30 16:52:50.828: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 30 16:52:50.828: :cc_get_feature_vsa malloc success

*Dec 30 16:52:50.828: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 30 16:52:50.828:  cc_get_feature_vsa count is 1

*Dec 30 16:52:50.828: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 30 16:52:50.828: :FEATURE_VSA attributes are: feature_name:0,feature_time:1289480888,feature_id:57

*Dec 30 16:52:50.828: //6766/A7330314814B/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=12072277649(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=17772882353(TON=Unknown, NPI=Unknown))

*Dec 30 16:52:50.832: //6766/A7330314814B/CCAPI/cc_process_call_setup_ind:

   Event=0x4A2CDF80

*Dec 30 16:52:50.832: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 17772882353

*Dec 30 16:52:50.836: //6766/A7330314814B/CCAPI/ccCallSetContext:

   Context=0x47DD3408

*Dec 30 16:52:50.836: //6766/A7330314814B/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 6766 with tag 700 to app "_ManagedAppProcess_Default"

*Dec 30 16:52:50.840: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 204.11.192.160:5080;branch=z9hG4bK-78ba91246ea68b8e61d707aa505fa828

From: "Cell Phone   ME" <12072277649>;tag=3597411176-875822

To: <>12072267262@ss.callcentric.com>

Date: Mon, 30 Dec 2013 16:52:50 GMT

Call-ID: 272535-3597411176-875786@msw2.telengy.net

CSeq: 1 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

*Dec 30 16:52:50.840: //6766/A7330314814B/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

*Dec 30 16:52:50.844: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 17772882353

*Dec 30 16:52:50.844: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Dec 30 16:52:50.844: : updating existing feature vsa

*Dec 30 16:52:50.844: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Dec 30 16:52:50.844:  feature call basic

*Dec 30 16:52:50.844: //6766/A7330314814B/CCAPI/ccCallDisconnect:

   Cause Value=17, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

*Dec 30 16:52:50.844: //6766/A7330314814B/CCAPI/ccCallDisconnect:

   Cause Value=17, Call Entry(Responsed=TRUE, Cause Value=17)

*Dec 30 16:52:50.848: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 486 Busy here

Via: SIP/2.0/UDP 204.11.192.160:5080;branch=z9hG4bK-78ba91246ea68b8e61d707aa505fa828

From: "Cell Phone   ME" <12072277649>;tag=3597411176-875822

To: <>12072267262@ss.callcentric.com>;tag=990BDC8-214E

Date: Mon, 30 Dec 2013 16:52:50 GMT

Call-ID: 272535-3597411176-875786@msw2.telengy.net

CSeq: 1 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=17

Content-Length: 0

*Dec 30 16:52:50.904: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:17772882353@24.39.49.190:5060 SIP/2.0

v: SIP/2.0/UDP 204.11.192.160:5080;branch=z9hG4bK-78ba91246ea68b8e61d707aa505fa828

f: "Cell Phone   ME" <12072277649>;tag=3597411176-875822

t: <>12072267262@ss.callcentric.com>;tag=990BDC8-214E

i: 272535-3597411176-875786@msw2.telengy.net

CSeq: 1 ACK

Max-Forwards: 10

l: 0

*Dec 30 16:52:50.904: //6766/A7330314814B/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x494F8810, Tag=0x0, Call Id=6766,

   Call Entry(Disconnect Cause=17, Voice Class Cause Code=0, Retry Count=0)

*Dec 30 16:52:50.904: //6766/A7330314814B/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

*Dec 30 16:52:50.904: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 30 16:52:50.908: :cc_free_feature_vsa freeing 4CDBEAB0

*Dec 30 16:52:50.908: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 30 16:52:50.908:  vsacount in free is 0ER01#

GMIT-VOICEROUTER01#

*Dec 30 16:53:07.172: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:17772882353@24.39.49.190:5060 SIP/2.0

v: SIP/2.0/UDP 204.11.192.160:5080;branch=z9hG4bK-9ccc81ceef0a0001bb1ed78a4455f6bb

f: "Cell Phone   ME" <12072277649>;tag=3597411193-215572

t: <>12072267262@ss.callcentric.com>

i: 272663-3597411193-215528@msw2.telengy.net

CSeq: 1 INVITE

Max-Forwards: 8

m:

Supported: timer

c: application/sdp

l: 364

v=0

o=NexTone-MSW 26817 24764 IN IP4 204.11.192.160

s=sip call

c=IN IP4 204.11.192.160

t=0 0

m=audio 61256 RTP/AVP 0 18 96 101

a=maxptime:30

a=sendrecv

a=fmtp:101 0-15

a=rtpmap:101 telephone-event/8000

a=fmtp:96 mode=30

a=rtpmap:96 iLBC/8000

a=fmtp:18 annexb=no

a=rtpmap:18 G729/8000

a=rtpmap:0 PCMU/8000

a=silenceSupp:off - - - -

a=setup:actpass

*Dec 30 16:53:07.180: //6767/xxxxxxxxxxxx/CCAPI/cc_api_caps_ind:

GMIT-VOICEROUTCall Entry Is Not Found

*Dec 30 16:53:07.184: //-1/B0F35A4D8150/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=12072277649

   ----- ccCallInfo IE subfields -----

   cisco-ani=12072277649

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=0

   dest=17772882353

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-lastrdn=

   cisco-rdntype=0

   cisco-rdnplan=0

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

*Dec 30 16:53:07.184: //-1/B0F35A4D8150/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x494F8810, Call Info(

   Calling Number=12072277649,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=17772882353(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=700, Progress Indication=NULL(0), Calling IE Present=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=6767

*Dec 30 16:53:07.184: //-1/B0F35A4D8150/CCAPI/ccCheckClipClir:

   In: Calling Number=12072277649(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

*Dec 30 16:53:07.184: //-1/B0F35A4D8150/CCAPI/ccCheckClipClir:

   Out: Calling Number=12072277649(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)

*Dec 30 16:53:07.184: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 30 16:53:07.184: :cc_get_feature_vsa malloc success

*Dec 30 16:53:07.184: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 30 16:53:07.188:  cc_get_feature_vsa count is 1

*Dec 30 16:53:07.188: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Dec 30 16:53:07.188: :FEATURE_VSA attributes are: feature_name:0,feature_time:1289480888,feature_id:58

*Dec 30 16:53:07.188: //6767/B0F35A4D8150/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=12072277649(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=17772882353(TON=Unknown, NPI=Unknown))

*Dec 30 16:53:07.188: //6767/B0F35A4D8150/CCAPI/cc_process_call_setup_ind:

   Event=0x4A2CDF80

*Dec 30 16:53:07.188: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 17772882353

*Dec 30 16:53:07.188: //6767/B0F35A4D8150/CCAPI/ccCallSetContext:

   Context=0x47DD5A18

*Dec 30 16:53:07.192: //6767/B0F35A4D8150/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 6767 with tag 700 to app "_ManagedAppProcess_Default"

*Dec 30 16:53:07.192: //6767/B0F35A4D8150/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

*Dec 30 16:53:07.196: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 17772882353

*Dec 30 16:53:07.196: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Dec 30 16:53:07.196: : updating existing feature vsa

*Dec 30 16:53:07.196: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:

*Dec 30 16:53:07.196:  feature call basic

*Dec 30 16:53:07.196: //6767/B0F35A4D8150/CCAPI/ccCallDisconnect:

   Cause Value=17, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

*Dec 30 16:53:07.196: //6767/B0F35A4D8150/CCAPI/ccCallDisconnect:

   Cause Value=17, Call Entry(Responsed=TRUE, Cause Value=17)

*Dec 30 16:53:07.200: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 204.11.192.160:5080;branch=z9hG4bK-9ccc81ceef0a0001bb1ed78a4455f6bb

From: "Cell Phone   ME" <12072277649>;tag=3597411193-215572

To: <>12072267262@ss.callcentric.com>

Date: Mon, 30 Dec 2013 16:53:07 GMT

Call-ID: 272663-3597411193-215528@msw2.telengy.net

CSeq: 1 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

*Dec 30 16:53:07.200: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 486 Busy here

Via: SIP/2.0/UDP 204.11.192.160:5080;branch=z9hG4bK-9ccc81ceef0a0001bb1ed78a4455f6bb

From: "Cell Phone   ME" <12072277649>;tag=3597411193-215572

To: <>12072267262@ss.callcentric.com>;tag=990FDA8-DF8

Date: Mon, 30 Dec 2013 16:53:07 GMT

Call-ID: 272663-3597411193-215528@msw2.telengy.net

CSeq: 1 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=17

Content-Length: 0

*Dec 30 16:53:07.260: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:17772882353@24.39.49.190:5060 SIP/2.0

v: SIP/2.0/UDP 204.11.192.160:5080;branch=z9hG4bK-9ccc81ceef0a0001bb1ed78a4455f6bb

f: "Cell Phone   ME" <12072277649>;tag=3597411193-215572

t: <>12072267262@ss.callcentric.com>;tag=990FDA8-DF8

i: 272663-3597411193-215528@msw2.telengy.net

CSeq: 1 ACK

Max-Forwards: 10

l: 0

*Dec 30 16:53:07.260: //6767/B0F35A4D8150/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x494F8810, Tag=0x0, Call Id=6767,

   Call Entry(Disconnect Cause=17, Voice Class Cause Code=0, Retry Count=0)

*Dec 30 16:53:07.260: //6767/B0F35A4D8150/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

*Dec 30 16:53:07.264: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 30 16:53:07.264: :cc_free_feature_vsa freeing 4CDBEAB0

*Dec 30 16:53:07.264: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Dec 30 16:53:07.264:  vsacount in free is 0

*Dec 30 16:53:08.372: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:12072267262@alpha5.callcentric.com:5070 SIP/2.0

v: SIP/2.0/UDP 204.11.192.160:5080;branch=z9hG4bK-c1461a555741ac74cd4bd429f69f3c0f

f: "Cell Phone   ME" <12072277649>;tag=3597411193-215572

t: <>12072267262@ss.callcentric.com>;tag=990FDA8-DF8

i: 272663-3597411193-215528@msw2.telengy.net

CSeq: 1 ACK

Max-Forwards: 8

l: 0

ER01#

GMIT-VOICEROUTER01#no debug all

All possible debugging has been turned off

GMIT-VOICEROUTER01#

Community Member

486 Busy Here

Anyone?

Re: 486 Busy Here

Hi Eric
Can you try this for me and send a debug ccisip messages?

num-exp 17772882353 7011

see if you can dial 17772882353 from outside
Please let me know

Regards

Carlo


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486 Busy Here

Carlo,

Thank you for your help.  Callcentric has a 1777xxxxxxx number setup as my master phone number, and a local number as a DID.  I had DN's setup for both, but only had buttons setup on the phone for the DID.  When I added the master phone number to a phone, the line now rings!

Re: 486 Busy Here

Hi Eric.
Glad to know that now all is working.
Happy New Year!!!

Carlo

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