On some of our XP computers, the ciscotsp001 fails to show up as a provider (phone and modem options) after installing version 6.1(2.4). Doesn't matter if its an upgrade or fresh install. Any ideas? Thanks in advance..
Having the same problem on WindowsXP Professional Version 2002 Service Pack 3. TAC won't help. The TSP installs and you can see it under "Sounds and Audio Devices" hardware, but it doesn't show up under "Phone and Modem Options".
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...