Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

6911 Led Status

Hi,

I have the following situation, when I connect the 6911 phone the LED are as follows:

Line Button: steady amber

Speakerphone button: steady green

Handset: steady red

Mutte button: steady red

The cisco 6911 phone is energized through POE.

I appreciate your help!

1 REPLY
Green

6911 Led Status

Hi,

Sounds like your 6911 is stuck trying to load.

Make sure that it is on a correctly set up lan port with access to your TFTP server.

Regards

Alex

Regards, Alex. Please rate useful posts.
170
Views
0
Helpful
1
Replies