6941 corporate directory connection failed

[eran moyal]

Hello ,

When I try to access the corporate directory in the CISCO 6941 I get the message "requesting" 

after a few seconds the error  "connection failed" .

The problem only occurs on the 6941 phones , in the 79xx phones it is working fine . 

someone have any ideas ?

[Aaron Harrison]

Hi

Have you checked your URLs in Enterprise Parameters? Check the secure and non-secure ones are valid and pointing to the PUblisher IP address in the URL rather than hostname, unless you are 100% your DNS is working for the phones.

Aaron

[eran moyal]

We fixed the problem.. 

I've uploaded SCCP69xx.9-2-2-6 firmware .

[jesus Barrios]

Hi Erick

I have this problem, but the version 9-2-2-6 is not aviable for download from cisco, please How do you find the image?

[Charles Hill]

Hello jesus,

Below is the link that points to the 9-2-2-6 firmware. 

https://software.cisco.com/download/release.html?mdfid=282622816&flowid=46237&softwareid=282074289&release=9.4%281%29SR1&relind=AVAILABLE&rellifecycle=&reltype=all

Hope this helps,

Please rate helpful answers.

Thanks.