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6941 Displays wrong time

balukr
Level 2
Level 2

We just upgraded the firmware in preparation for the 10.5 upgrade except 6941 all other phone models time shows correctly on the phone. Time displayed on 6941 is UTC/GMT time. If we downgrade the firmware back to the old one time shows up correct.

CUCM : 8.6.2

Firmware upgraded 9.4.1SR1

Old Firmware 9.2.2.6

Protocol used for the phone is SCCP

Thanks for your help.

4 Replies 4

Richard Simmons
Level 3
Level 3

Hi Balukr, I have seen this previously and resolved it by doing the following  on the phone;

 Settings > Admin Settings > Reset Settings > All

https://supportforums.cisco.com/discussion/12162681/daylight-saving-issues-uk-spring-2014 

Regards,

Richard

Thanks. I will try that and update here when I get to the site..

That's just necessary if you're having ITL issues which is causing the phone's config file to not be trusted.  If you're having that issue, you should see things like "Trust List Update Failed" in the phone's status messages.

Hi Brian,

I had this issue for a client and this was the only work around i could find for it.

Regards,

Richard

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