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6945 voicemail message not working

Dears,

I have a call manager with version 8.6 integrated with unity connection 8.6

Problem Description:

================

When I sent a voice mail message to IP phone 6945,MWI light was on but when I tried to listen to the message from the IP phone 6945, I found that the phones was searching and then connection failed error appeared on the phone.

Note:I have phones 7940,9971 and it's working properly without any issue

Action Done:

=========

1-I tried to register the Phones as SIP,same issue

2-I tried to register the phone as SCCP,same issue

3-I upgraded the phone with the latest SCCP firmware (6945-sccp.9-2-2-4),same issue

Any ideas?

Thanks & Best regards,

Ahmed Fathy

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