69XX Call Waiting with CUCM 7.1(5)

[vanwitt]

Hello gents,

We have deployed 6921 phones on a CUCM 7.1(5). Firmware version of 6921 is SCCP69xx.9-3-3-2.

On the line, I can't modify Maximum Number of Calls and Busy Triggers per Line ...

I know that it was a limitation of first version of 69XX but thought it was solved in latest firmware upgrade?

Is it due to version of CUCM? Or do I miss something?

Many thanks for your help.

[Jaime Valencia]

That's expected in your CUCM version.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Rob Huffman]

Hi there,

In addition to the great info from Java (+5)

You would need to be at a minimum CUCM version of 8.6(1) to support Multiple Calls per

Line on the 6921 for SCCP

Multiple Calls Per Line appearance

# Each  line can support multiple calls. By default, your phone supports  two  active calls per line, and a maximum of six active calls per line.  Only  one call can be connected at any time; other calls are  automatically  placed on hold. # The  system allows you to configure maximum calls/busy trigger not more  than  6/6 both for SCCP and SIP. Any configuration more than 6/6 is  not  officially supported. For SCCP, you must upgrade to Cisco Unified CM 8.6  or above to support multiple calls per line.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/6921_6941_6961/8_6/english/admin_guide/6921usr.html#wp1075258

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley