7906G IP Phone factory reset problem

[Trying tobeone]

Hi,

I factory resetted a 7906G Cisco IP Phone, but its showing as upgrading on the display.

The CUCME is in a remote location and now am not able to manually assign any configuration on the phone as i am not able to access the Settings Page.

If some one have any idea on how to resolve this, please inform.

[Md. Mijanur Rahman · Accepted solution]

Hi, I faced the same issue some days back and get rid of it by changing the switch-port.

The best practice for remote site phones is

1. create a seperate DHCP pool on remote router/switch

2. create the DHCP pool at original CME router and broadcast it on remote site with 'ip helper-address' command.

Configuring the phones manually is the last option when you can't accomodate any of those, DHCP can help you by not having such strange issues!

HTH.

[Trying tobeone]

Thanks for the reply.... it ws really informative...

but still the helper address thingy is not a permanent solution.... but thr s no problm with the 7960 series ... we can access the setting once the factory reset is done... hope cisco comes out with solution for ths model also....