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Community Member

7911 upgrading and showing mac address

Hi guys,

One 7911 phone is displaying upgrading and showing mac address and is not continuing to normal operation.

Other 7911 phones are showing "file not found error sccp11.9-1-1sr1s" but after that continues to normal operation.

The load is there but my colleague told me to reupload the SCCP11.9-1-1SR1S.loads

Please share how to do.

============================================================

telephony-service

authentication credential admin alpha123

em logout 0:0 0:0 0:0

max-ephones 100

max-dn 200

ip source-address 172.16.1.10 port 2000

service phone ehookEnable 1

system message ATHENA AREA OFFICE

url services http://100.100.100.11/voiceview/common/login.do

url authentication http://100.100.100.10/CCMCIP/authenticate.asp 

cnf-file location flash:

cnf-file perphone

load 7915-24 B015-1-0-3.SBN

load 7906 SCCP11.8-4-2S.loads

load 7910 P00403020214

load 7911 SCCP11.9-1-1SR1S.loads

load 7921 CP7921G-1.2.1

load 7925 CP7925G-1.3.1

load 7931 SCCP31.8-4-2S.loads

load 7937 apps37sccp.1-2-1-0.bin

load 7960-7940 P00307020200

load 7941 SCCP41.8-4-2S.loads

load 7942 SCCP42.8-4-2S.loads

load 7945 SCCP45.8-4-2S.loads

load 7961 SCCP41.8-4-2S.loads

load 7962 SCCP42.9-1-1SR1S.loads

load 7965 SCCP45.8-4-2S.loads

load 7970 SCCP70.8-4-2S.loads

load 7971 SCCP70.8-4-2S.loads

load 7975 SCCP75.8-4-2S.loads

load 6921 SCCP69xx.9-1-1-0.loads

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1 ACCEPTED SOLUTION

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Community Member

7911 upgrading and showing mac address

What is your new CME Ver ("show telephony")

If you existing 7911 firmware is earlier than 8-4-2S (for CME 7.1), let upgarde your  7911 to 8-4-2S first then to 9-1-1SR1S.

3 REPLIES
Community Member

7911 upgrading and showing mac address

What is your new CME Ver ("show telephony")

If you existing 7911 firmware is earlier than 8-4-2S (for CME 7.1), let upgarde your  7911 to 8-4-2S first then to 9-1-1SR1S.

Hall of Fame Super Gold

7911 upgrading and showing mac address

Lan Pham wrote:

What is your new CME Ver ("show telephony")

If you existing 7911 firmware is earlier than 8-4-2S (for CME 7.1), let upgarde your  7911 to 8-4-2S first then to 9-1-1SR1S

I think you mean 8.5.2, not 8.4.2S.

However that is not the problem here.  Some missing or corrupt file is more likely.

Community Member

7911 upgrading and showing mac address

Hi,

Can you tell me the step-by-step procedure to do this.

Thank you.

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