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New Member

7915 not work in CME 9.1


I have a problem with the 7915, expansion module in mi CME 9.1, this is what another user explained several months ago but was not answered



I am configuring a 7915 module for a 7962G ip telephone on a CME. I'd configured the ephone and upload its firmware but the module shows at the screen the Cisco logo and all of the buttons are steady amber, all of them.

Is there any configuration that I'm missing or this expansion module is defective?

Thanks for your help."

I have the same problem, does anybody know what could be the cause of the problem?

My telephony-services show, is below:

CONFIG (Version=9.1)
Version 9.1
Max phoneload sccp version 17
Max dspfarm sccp version 18
Cisco Unified Communications Manager Express
For on-line documentation please see:

protocol mode default
ip source-address port 2000
ip qos dscp:
ef (the MS 6 bits, 46, in ToS, 0xB8) for media
cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
af41 (the MS 6 bits, 34, in ToS, 0x88) for video
default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup
no auto-reg-ephone
load 7914 S00105000300
load 7915-12 B015-1-0-2
load 7915-24 B015-1-0-3
load 7911 SCCP11.8-4-2S
load 7921 CP7921G-1.1.1
load 7937 apps37sccp.1-2-1-0
load 7960-7940 P00308000500
load 7942 SCCP42.8-4-2S
load 7962 SCCP42.8-4-2S
max-ephones 50
max-dn 200
max-conferences 8 gain -6
dspfarm units 5
dspfarm transcode sessions 16
dspfarm 1 conference1
dspfarm 2 mtpa44c1183a598
dspfarm 3
dspfarm 4
dspfarm 5
conference hardware
no privacy-on-hold
hunt-group report delay 1 hours
Number of ephone hunt-group configured: 7
hunt-group logout DND
max-redirect 20
cnf-file location: system:
cnf-file option: PER-PHONE-TYPE
network-locale[0] ES   (This is the default network locale for this box)
network-locale[1] US
network-locale[2] US
network-locale[3] US
network-locale[4] US
user-locale[0] ES    (This is the default user locale for this box)
user-locale[1] US
user-locale[2] US
user-locale[3] US
user-locale[4] US
srst mode auto-provision is OFF
srst ephone template is 0
srst dn template is 0
srst dn line-mode single
time-format 24
date-format dd-mm-yy
timezone 28 Central Europe Standard/Daylight Time
secondary-dialtone 0
transfer-pattern ....
transfer-pattern .T
keepalive 15 auxiliary 30
timeout interdigit 10
timeout busy 10
timeout ringing 180
timeout transfer-recall 0
timeout ringin-callerid 8
timeout night-service-bell 12
caller-id name-only: enable
system message Marpetrol
edit DN through Web:  disabled.
edit TIME through web:  disabled.
background save interval 10 minutes
Log (table parameters):
     max-size: 150
     retain-timer: 15
create cnf-files version-stamp 7960 Aug 28 2012 09:27:11
transfer-system full-consult
transfer-digit-collect new-call
local directory service: enabled.
testing xml apis
Extension-assigner tag-type ephone-tag.


New Member

7915 not work in CME 9.1

I will answer myself, now is running!!

just only need to add in the ephone this line and finished

type 7962 addon 1 7915-12


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